Analyst - Data Scientist Machine Learning

United Airlines; Gurugram District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

United Airlines is seeking a Data Scientist to join the Ai team within Digital Technology in Gurugram. You will partner with business units to identify opportunities, build end-to-end ML solutions, and deploy models that boost revenue and operational efficiency.

You will apply statistics, ML, and AI techniques, work with cross-functional teams, and mentor junior staff while staying current with cutting-edge ML research and tools. The role is based in Gurugram with local terms.

Qualifications

• Bachelor's degree in engineering, technology, computer science, statistics, operations research, applied mathematics or economics.
• Full-time 2+ years relevant work experience in analytics/data science.
• Strong foundation in ML, statistics and applied mathematics with hands-on experience solving real-world problems.
• Strong proficiency in Python and SQL, with experience handling large datasets.
• Experience across the end-to-end ML lifecycle from data prep to production deployment.
• Hands-on experience with classification, regression, ensemble methods and clustering.
• Experience building AI solutions using Generative AI and foundation models, including prompt engineering, embeddings, vector search, RAG and AI agents.
• Ability to translate business problems into AI/ML solutions and define success metrics.
• Strong analytical, problem-solving and communication skills and ability to collaborate with cross-functional teams.

Responsibilities

• Identify opportunities for improvement in partnership with business teams and analyze data to develop innovative solutions.
• Apply ML and statistical techniques to recognize patterns, evaluate opportunities and deliver high-impact models.
• Present insights clearly to team leaders and stakeholders in a professional manner.
• Develop end-to-end project pipelines to deploy scalable ML solutions on company platforms.
• Execute data analysis, ML and optimization tasks to address business problems.
• Mentor junior data scientists and share knowledge across the team.
• Stay up-to-date with latest ML models and contribute knowledge across the organization.

Skills

Python

SQL

Machine learning

Data analysis

End-to-end ML lifecycle

Communication skills

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in engineering, Technology, Computer Science, Statistics, Operations Research, Applied Mathematics, Economics

Tools

PyTorch

TensorFlow

SageMaker

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job Overview and Responsibilities

The Analytics and Innovation (Ai) team at United Airlines works to innovate, transform, and solve complexbusiness problems resulting in significant and measurable enterprise impact through the application ofdeep cross-functional business expertise and advanced analytics. We work with business and technologypartners across the enterprise (e.g. Airport Operations, Contact Centers, Network Planning, RevenueManagement, Digital Products, Human Resources, etc.) to influence strategic decisions, enterprise strategy,businessprocess, and to help connect the dots across the enterprise. We aim to be an organization withwhom and within everyone loves to work!

Data Scientists within Ai partner with business and technology leaders across the company to deploy AI & ML powered solutions to support and automate business processes. The team works closely with other teams in digital technology with complementing skills and capabilities.The key objectives are to drive incremental revenue, boost customer engagement and to automate manual processes by leveraging state-of-the-art ML techniques. Data Scientists contribute in developing smart and innovative solutions across many of United’s departments.

• Working in partnership with business teams to identify opportunities for improvement, gather and analyze information and data, developing solutions & driving innovation
• Apply knowledge of statistics, machine learning, programming, and data modeling to recognize patterns, identify opportunities, evaluate business opportunities, and deliver high impact models
• Effectively structure communication of insights from work streams and deliver clear and professional presentations to the team/team leaders/managers/stakeholders
• Formulate and develop end-to-end project pipelines to deploy scalable solutions on company platforms
• Execute solutions to business problems using data analysis, machine learning and optimization tools
• Mentoring junior resources on data science skills
• Research on latest machine learning models and share the knowledge across the team

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree in engineering, Technology, Computer Science, Statistics, Operations Research, Applied Mathematics, Economics
• Full-time 2+ years relevant work experience in analytics/data science
• Strong foundation in machine learning, statistics, and applied mathematics, with hands-on experience solving real-world business problems using data and AI.
• Strong proficiency in Python and SQL, with experience working with large and complex datasets.
• Experience across the end-to-end machine learning lifecycle, from data preparation and model development to evaluation and production deployment.
• Hands-on experience with classification, regression, ensemble methods, gradient boosting, and clustering.
• Hands-on experience building AI solutions using Generative AI and foundation models, including prompt engineering, embeddings, vector search, RAG, and AI agents.
• Ability to translate business problems into AI/ML solutions and define appropriate success metrics.
• Strong analytical, problem-solving, and communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Ability to work effectively as an individual contributor and collaborate with cross-functional teams

What will help you propel from the pack (Preferred Qualifications):

• Master's degree/ MTech in Data Science, Business Analytics, Engineering, Technology, Computer Science, Statistics, Operations Research, Applied Mathematics, Economics
• Hands-on experience with deep learning and neural networks, including frameworks such as PyTorch or TensorFlow.
• Experience in one or more AI domains such as Computer Vision, Generative AI, Large Language Models (LLMs), or Natural Language Processing.
• Experience building production-grade AI/ML systems, including model serving, inference, monitoring, performance optimization, and model lifecycle management.
• Experience with AWS and cloud-based ML platforms, particularly SageMaker, S3, Redshift, Athena, and data lake architectures.
• Experience with MLOps and ML engineering practices, including CI/CD, model versioning, experiment tracking, automated pipelines, and monitoring.
• Experience working with distributed data processing and large-scale machine learning.