Presales Executive( CRM) For REAL Estate Developer GROUP AT NOIDA

Apex Resource Management; Dadri; On-site; INR 540,000 - 660,000; Full time

Job summary

Apex Resource Management in Noida seeks a smart and customer-focused Pre-Sales/CRM professional to handle customer inquiries, lead follow-ups, site-visit coordination and post-sales relationships for real estate projects.

You will manage incoming leads across calls, WhatsApp, and the website; explain project details, qualify leads, schedule site visits and maintain CRM data. This role requires strong communication and follow-up skills in a fast-paced environment.

Qualifications

• Graduate in any discipline.
• Experience in Real Estate Pre-Sales/CRM preferred.
• Excellent communication and convincing skills.
• Knowledge of MS Excel and CRM software.

Responsibilities

• Handle incoming leads through calls, WhatsApp, website and other channels.
• Make outbound calls and follow up with prospective customers.
• Explain project details, specifications, pricing and payment plans.
• Qualify leads and maintain accurate data in CRM software.
• Schedule and coordinate site visits with sales teams.
• Follow up with prospects after site visits and support lead conversion.
• Maintain regular communication with customers throughout the sales process.
• Handle customer queries, complaints and service requests.
• Coordinate with Sales, Marketing, Accounts and Project teams.
• Maintain daily/weekly MIS and CRM reports.
• Ensure timely follow-ups and proper documentation of customer interactions.

Skills

CRM software

MS Excel

WhatsApp communication

Lead follow-up

Communication skills

Presentation

Education

Graduate

Job description

JD Female Pre-Sales / CRM Executive Real Estate

Position: Pre-Sales / CRM Executive

Industry: Real Estate

Experience: 37 years

Location: Noida

Employment Type: Full-Time

Salary:- Upto 6Lpa

Job Summary:

We are looking for a smart and customer-focused Pre-Sales / CRM professional to handle customer enquiries, lead follow-ups, site-visit coordination and post-sales customer relationships for real estate projects.

Key Responsibilities:

• Handle incoming leads through calls, WhatsApp, website and other channels.
• Make outbound calls and follow up with prospective customers.
• Explain project details, specifications, pricing and payment plans.
• Qualify leads and maintain accurate data in CRM software.
• Schedule and coordinate site visits with sales teams.
• Follow up with prospects after site visits and support lead conversion.
• Maintain regular communication with customers throughout the sales process.
• Handle customer queries, complaints and service requests.
• Coordinate with Sales, Marketing, Accounts and Project teams.
• Maintain daily/weekly MIS and CRM reports.
• Ensure timely follow-ups and proper documentation of customer interactions.

Required Skills:

• Experience in Real Estate Pre-Sales/CRM preferred.
• Excellent communication and convincing skills.
• Good knowledge of MS Excel, CRM software and WhatsApp/email communication.
• Strong follow-up and customer-handling skills.
• Presentable, energetic and target-oriented.
• Ability to work in a fast-paced real estate environment.

Qualification: Graduate in any discipline.