Presales Executive

Chattels Design; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Job summary

Chattels Design, a Bengaluru/Hyderabad interior design firm, seeks a proactive Presales Executive to be the first contact for potential clients. You will understand needs, showcase services, and prepare design proposals with the team.

You will engage with leads, conduct online consultations, capture space details and budgets, present portfolios, and assist the sales team in closing deals, while maintaining CRM records and staying current with trends.

Qualifications

• 1–2 years of experience in presales, customer engagement, or client servicing—preferably in interior design.

Responsibilities

• Engage with inbound and outbound leads to understand client requirements for residential interior projects.
• Conduct initial consultations (online) to capture space details, client preferences, and budget.
• Present company portfolio, design concepts, and offerings clearly and persuasively to prospective clients.
• Follow up with potential clients regularly to provide updates, address queries, and nurture interest.
• Manage and maintain client data in CRM systems to ensure proper lead tracking and reporting.
• Stay updated on industry trends, material innovations, and competitor offerings to support better client conversations.
• Assist the sales team in closing deals by providing all necessary technical and creative inputs.

Skills

Presales

Client communication

Interpersonal skills

Organizational skills

Tools

MS Office

CRM tools

Job description

At Chattels Design, we go beyond designing interiors to curate immersive experiences. Since 2019, we have delivered over 3000+ beautifully designed homes across Bangalore, specializing in personalizing spaces to reflect individual lifestyles, personalities, and aspirations. Our design philosophy embodies contemporary minimalism, luxurious elegance, functionality, innovation, and meticulous attention to detail. With branches in Bengaluru and Hyderabad, we provide a seamless, end to end interior journey, from conceptual planning and material selection to custom manufacturing, premium furniture, and elegant furnishings. Led by our Founder & CEO, Ms. Itisha Jalan, we are driven by passion, precision, and purpose, crafting homes that are visually stunning and thoughtfully designed for everyday living.

Job Summary:

We’re looking for a proactive, client-focused Presales Executive to join our interior design firm with a flexible, startup-style culture. You'll be the first point of contact for potential clients—understanding their needs, showcasing our services, and preparing design proposals with the team.

Key Responsibilities:

• Engage with inbound and outbound leads to understand client requirements for residential interior projects.
• Conduct initial consultations (online) to capture space details, client preferences, and budget.
• Present company portfolio, design concepts, and offerings clearly and persuasively to prospective clients.
• Follow up with potential clients regularly to provide updates, address queries, and nurture interest.
• Manage and maintain client data in CRM systems to ensure proper lead tracking and reporting.
• Stay updated on industry trends, material innovations, and competitor offerings to support better client conversations.
• Assist the sales team in closing deals by providing all necessary technical and creative inputs.

Required Skills & Qualifications:

• 1–2 years of experience in presales, customer engagement, or client servicing—preferably in interior design.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Proficiency in MS Office and CRM tools.
• Strong organizational and follow-up skills.

Preferred Qualifications:

• Experience in working with residential interior projects.
• Basic knowledge of materials, finishes, furniture, and design styles.