Presales Data & Campaign Solution Architect

Adobe; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Adobe in Bengaluru is seeking a skilled professional to drive customer opportunities in a fast-paced environment. You will be responsible for preparing compelling proposals and leading discovery sessions with clients to uncover their business needs.

This role emphasizes technical solution design and engagement with stakeholders to deliver high-performing marketing orchestration solutions. Strong experience with Adobe Campaign and CRM integrations is essential.

Qualifications

• Experience in campaign orchestration across multiple channels like email, SMS, and web.
• Ability to architect integrations with CRM and data systems.
• Strong understanding of data privacy regulations such as GDPR and CCPA.

Responsibilities

• Drive multiple customer opportunities and prepare technical proposals.
• Lead discovery sessions with clients to identify business needs.
• Architect high-performing marketing solutions for personalization.

Skills

Excellent customer-facing skills

Experience presenting to executives

Technical solution design

Campaign implementations

Data governance and privacy compliance

Tools

Adobe Campaign

Salesforce

Microsoft Dynamics

AEP

Tealium

Job description

Job Description

If you are ready to thrive in a fast‑paced environment, you will be responsible for driving multiple customer opportunities in parallel and preparing compelling proposals that include technical solution design, engagement and execution approach, timelines and estimates. You will lead deep discovery sessions with clients to understand their key business needs, implementation use cases and technical requirements, and communicate confidently and proactively with customers and internal stakeholders throughout the pre‑sales cycle.

This role bridges business strategy and technical implementation, ensuring scalable, secure, and high‑performing marketing orchestration solutions that drive personalization, engagement, and measurable business outcomes. Excellent customer‑facing skills with experience presenting to and achieving consensus from senior executives (managers, directors, VPs, CMOs, and CXOs).

Technology Focus

Campaign solutions – Adobe Campaign standard/classic v7, v8 & Adobe Journey Optimizer. Experience selling campaign implementations, replatforming and campaign operations.

Architecture & Design

• Design end‑to‑end campaign and journey orchestration solutions across email, SMS, push, web, in‑app, paid media, and offline channels.
• Architect scalable data models, segmentation frameworks, and personalization strategies.
• Define real‑time and batch data ingestion patterns (CDP, CRM, ERP, data lake, streaming).
• Ensure proper data governance, privacy compliance (GDPR, CCPA), and consent handling.
• Ensure solution scalability for high volumes.

Platform Expertise

• Configure journeys, workflows, triggers, event‑based campaigns, and decisioning logic.
• Architect integrations with:
  • CRM systems (Salesforce, Microsoft Dynamics, etc.)
  • CDPs (AEP, Tealium, Segment, etc.)
  • Data warehouses/lakes
  • APIs and streaming systems
• Offer Decisioning, Identity Service management, XDM Understanding.
• Real‑time event configuration.

Deliverability & Channel Governance

• Define email and mobile channel best practices (email, SMS, push, social).
• Ensure sender reputation management and deliverability optimization.
• Architect suppression logic, frequency caps, and contact policies.

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