Pre Sales Specialist - Business Development

SPRING HR SERVICES LLP; Mumbai; On-site; INR 800,000 - 1,100,000; Full time

Job summary

SPRING HR SERVICES LLP is seeking a Pre-Sales Specialist Business Development in Mumbai. The candidate will engage potential customers, understand their business problems, and articulate how our AI platform can help.

You will often be the first contact, requiring confident communication and an ability to assess fit. Responsibilities include talking to prospects, identifying problems, explaining the solution in simple business language, qualifying leads, and collaborating with Sales to improve

Qualifications

• 13 years of experience in Pre-Sales, Sales Development, Technical Sales, or SaaS sales.
• Strong communication and presentation skills.
• Ability to explain technical topics in simple language.
• Basic understanding of AI, APIs, databases, data, integrations, and workflows.
• Good listening and questioning skills.

Responsibilities

• Talk to potential customers via phone, LinkedIn, and email.
• Understand customer problems and map them to the AI platform.
• Explain solutions in simple business language and show relevance.
• Qualify leads and pass opportunities to Sales and Solutions teams.
• Collaborate with Sales to refine pitches, notes, and messaging.

Skills

Communication

Presentation skills

Explain technical topics

AI, SaaS, APIs

Data concepts

Tools

CRM tools

Job description

Pre-Sales Specialist Business Development

Location: Mumbai
Experience: 2-3 Years

About the Role

We are looking for a Pre-Sales Specialist Business Development who can talk to potential customers, understand their business and technology problems, and explain how our AI platform can help them.

You will often be one of the first people a potential customer speaks with, so good communication, confidence, and the ability to understand customer needs are important.

What You Will Do

1. Talk to Potential Customers

• Contact potential customers through phone calls, LinkedIn, and email.

• Give a short and clear introduction about the product.

• Understand whether the customer could benefit from the solution.

• Speak with companies across industries such as D2C, B2B, Manufacturing, BFSI, and Pharma.

2. Understand Customer Problems

Identify problems such as:

• Data stored in different systems.

• Manual and repetitive work.

• Difficulty connecting different software or databases.

• API and integration issues.

• Slow or inefficient business processes.

• Difficulty using data effectively.

You don't need to be a programmer, but you should be comfortable talking about AI, SaaS, APIs, databases, data, integrations, and workflows.

3. Explain the Solution Simply

• Learn how the AI platform works.

• Explain technical concepts in simple business language.

• Show customers how the solution can solve their specific problems.

• Answer basic questions about:

  • Data security

  • Integrations

  • Implementation

  • Timelines

  • Technical requirements

4. Qualify Leads

Find out:

• Does the customer have a real problem

• Is the product a good fit

• Who is involved in the decision

• Is there a budget

• When are they planning to implement a solution

Pass good opportunities to the Sales and Solutions teams.

5. Work With the Sales Team

• Take clear notes during customer conversations.

• Share customer problems and requirements with the Sales team.

• Join discovery calls when needed.

• Share common objections and competitor information.

• Help improve sales presentations, pitches, and messaging.

What We Are Looking For

• 13 years of experience in Pre-Sales, Sales Development, Technical Sales, or SaaS sales.

• Strong communication and presentation skills.

• Ability to explain technical topics in simple language.

• Basic understanding of AI, APIs, databases, data, integrations, and workflows.

• Good listening and questioning skills.

• Ability to understand customer problems quickly.

• Comfortable making cold calls and handling rejection.

• Good follow-up and communication discipline.

• Curious, competitive, and willing to learn.

• Take ownership and focuses on achieving targets.

Good to Have

• Experience working with D2C, B2B, Manufacturing, BFSI, Pharma, or similar industries.

• Experience with AI, SaaS, analytics, or data integration products.

• Experience using CRM or sales tools.

• Ability to understand what a customer really needs and adjust your pitch accordingly.

Why Join

• Work in the growing AI and technology space.

• Get experience in Pre-Sales and Technical Sales.

• Speak directly with business and technology leaders.

• Learn how companies use AI and data to solve real problems.

• Work in a performance-focused environment.

• Get opportunities to learn, grow, and take more responsibility.

Key Values

Customer First | Execute Well | Take Ownership | Win Together