Pre-Sales/Solution Engineer

Eshipz; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Opportunity to work with a fast-paced,

Exposure to logistics technology

Collaborative and growth-oriented work

Career growth in Customer Success and/

Job summary

eShipz, a Bengaluru-based logistics SaaS company, is seeking a proactive and customer-centric Pre-Sales/Solution Engineer with 3-5 years of relevant experience. You will understand customer needs, design solutions, and lead product demonstrations.

Collaborate with Sales, Product and Engineering to support the full sales cycle and document architecture, APIs, and POCs for customers in a fast-paced startup environment.

Qualifications

• Minimum 3-5 years of experience in Pre-Sales/Solution Engineer.
• Proven experience in handling B2B customers.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Good understanding of SaaS platforms, e-commerce, or logistics.
• Ability to manage multiple accounts and priorities simultaneously.
• Comfortable working in a fast-paced startup environment.

Responsibilities

• Understand customer business and technical requirements and design appropriate solutions.
• Conduct product demonstrations, technical presentations and solution walkthroughs.
• Prepare solution proposals, architecture diagrams, POCs and technical documentation.
• Collaborate with Sales, Product and Engineering teams to support the complete sales cycle.
• Strong understanding of APIs, integrations, SaaS platforms and logistics/e-commerce technology preferred.

Skills

Pre-Sales/Solution Engineer

B2B experience

Communication skills

Problem solving

SaaS / logistics knowledge

Account management

Job description

About eShipz

eShipz is a fast-growing logistics SaaS company that enables businesses to manage and scale their outbound shipping operations through automation, data, and deep integrations. Our platform is built to handle high-volume, complex logistics environments, helping customers improve delivery performance, reduce costs, and gain real-time visibility across their shipping operations.

Headquartered in Bengaluru, eShipz is powered by a team of 80+ professionals and trusted by leading enterprises such as PhonePe, IshaLife, Fossil, Avon, Maruti Suzuki, Fire-Boltt, and Oswaal Books. We work closely with our customers’ Operations, Technology, and Business teams to ensure eShipz becomes a mission-critical part of their daily logistics workflows.

Role Overview

We are seeking a proactive and customer-centric Pre-Sales/Solution Engineer with a minimum of 3-5 Years of relevant experience.

Key Responsibilities

• Understand customer business and technical requirements and design appropriate solutions.
• Conduct product demonstrations, technical presentations and solution walkthroughs.
• Prepare solution proposals, architecture diagrams, POCs and technical documentation.
• Collaborate with Sales, Product and Engineering teams to support the complete sales cycle.
• Strong understanding of APIs, integrations, SaaS platforms and logistics/e-commerce technology preferred.

Requirements & Skills

• Minimum 3-5 years of experience in Pre-Sales/Solution Engineer
• Proven experience in handling B2B customers is preferred
• Excellent verbal and written communication skills
• Strong problem-solving and conflict-resolution abilities
• Good understanding of SaaS platforms, e-commerce, or logistics (preferred)
• Ability to manage multiple accounts and priorities simultaneously
• Comfortable working in a fast-paced startup environment

What We Offer

• Opportunity to work with a fast-growing SaaS product
• Exposure to logistics technology
• Collaborative and growth-oriented work culture
• Career growth opportunities within Customer Success and Operations