Pre-Sales - Online-BFSI - Team Lead/Assistant Manager

Paytm Payments Services; Bengaluru; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Paytm Payments Services invites a Presales Executive to support the Enterprise Sales team by understanding merchant requirements and presenting payment gateway solutions throughout the sales cycle. You will collaborate with Product, Technology, and Operations to ensure feasible, scalable solutioning and smooth onboarding for merchants in India.

The role requires 2–5 years in presales or related areas, a bachelor's degree (MBA ideal), and strong communication, presentation, and documentation

Qualifications

• Mandatory bachelor's degree (MBA advantageous).
• 2–5 years of experience in Presales or related roles (Enterprise Solutions, Payment Solutions).
• Experience with Payment Gateway, FinTech, SaaS, or API-based products preferred.
• Strong knowledge of APIs, payment flows (UPI, Cards, Net Banking) and online payments ecosystem.
• Excellent communication, presentation, stakeholder management and documentation skills.

Responsibilities

• Partner with Sales to understand merchant requirements.
• Conduct product demonstrations and solution presentations for enterprise merchants.
• Recommend appropriate payment gateway and value-added solutions.
• Coordinate with Product, Technology, Integration, Risk, and Operations teams.
• Prepare solution documents, proposals, presentations, and commercial responses.
• Support merchants during technical evaluation and onboarding.
• Address product-related queries and provide guidance during sales cycle.
• Stay updated on payments ecosystem, trends, competitors, technologies.
• Ensure seamless transition from presales to implementation and account management teams.

Skills

Communication skills

Presentation skills

Stakeholder management

Documentation skills

Analytical thinking

Business & technical aptitude

Experience in Payment Solutions

Education

Bachelor's degree

MBA (advantage)

Job description

Title: Presales Executive | Online Payments (Payment Gateway)

About Paytm Group:

Paytm is India’s leading digital payments and financial services company, focused on driving consumers and merchants to its platform through a wide range of payment use cases. Paytm offers services such as utility bill payments, money transfers, UPI, Wallet, FASTag, Postpaid, and Payment Gateway solutions. For merchants, Paytm provides comprehensive payment acceptance solutions, including QR, Soundbox, EDC, and Payment Gateway, while enabling business growth through commerce and financial services.

About Paytm Payments Services (PPSL):

Paytm Payments Services Limited (PPSL) is the RBI-regulated Payment Aggregator responsible for Paytm's Online Payment Gateway business. PPSL enables thousands of merchants, startups, and enterprises to offer seamless digital payment experiences through multiple payment modes, including UPI, Cards, Net Banking, Wallets, EMI, and BNPL. Our mission is to help businesses accelerate growth through secure, reliable, and scalable payment solutions.

About the Role:

We are looking for a Presales Executive to support the Enterprise Sales team by understanding merchant requirements, recommending suitable payment solutions, and driving solution presentations during the sales cycle. The role requires close collaboration with Sales, Product, Technology, Integration, and Operations teams to ensure successful solutioning and merchant onboarding.

Expectations / Requirements:

• Partner with the Sales team during customer engagements to understand merchant business requirements.
• Conduct product demonstrations and solution presentations for prospective enterprise merchants.
• Recommend appropriate Payment Gateway and value-added solutions based on merchant requirements.
• Coordinate with Product, Technology, Integration, Risk, and Operations teams to ensure solution feasibility.
• Prepare solution documents, proposals, presentations, and commercial responses for enterprise opportunities.
• Support merchants during the technical evaluation and onboarding process.
• Address product-related queries and provide functional guidance during the sales cycle.
• Stay updated on the Payments ecosystem, industry trends, competitor offerings, and emerging technologies.
• Ensure a seamless transition from presales to implementation and account management teams.

Qualifications & Skills:

• Bachelor's degree (mandatory); MBA will be an added advantage.
• 2–5 years of relevant experience in Presales, Solution Consulting, Sales Engineering, Payment Solutions, or Enterprise Solutions.
• Experience in Payment Gateway, FinTech, SaaS, Banking, API-based products, or Digital Payments will be preferred.
• Strong understanding of APIs, Payment Gateway flows, UPI, Cards, Net Banking, and online payment ecosystems.
• Excellent communication, presentation, stakeholder management, and documentation skills.
• Strong analytical and problem-solving abilities.

Superpowers / Skills that will help you succeed:

• Customer-first mindset
• Excellent presentation and solutioning skills
• Strong business and technical aptitude
• Ability to work with cross-functional teams
• High ownership and execution focus
• Curiosity to learn and adapt to evolving payment technologies

Why Join Us:

At Paytm Payments Services, you'll work on one of India's largest digital payment platforms, solving complex business challenges for leading enterprises. You'll collaborate with high-performing teams, gain exposure to cutting-edge payment technologies, and play a key role in enabling India's digital commerce ecosystem.

Compensation:

If you are the right fit, we believe in creating wealth for you. With 500M+ registered users and 21M+ merchants, Paytm offers immense opportunities to build, innovate, and grow while contributing to India's largest digital payments ecosystem.