Pre Sales Consultant

GreyLabs AI; Gurugram District; Presencial; INR 1.800.000 - 2.800.000; Jornada completa

Descripción de la vacante

GreyLabs AI is seeking a Presales Manager to bridge Sales and Delivery, translating complex customer problems into AI-led solutions for BFSI clients. You will own discovery, solutioning, demos, POCs and handover to Delivery.

You'll partner with Sales to understand business needs, design architectures, and craft compelling pitches that quantify ROI. This role demands strong presentation skills and the ability to operate in a fast-growing startup.

Formación

• 6–10 years in Presales, Solutions Consulting, or Enterprise SaaS.
• BFSI clients experience preferred.
• Experience in Conversational AI or Voice AI is a plus.

Responsabilidades

• Own the presales lifecycle from discovery to handover.
• Partner with Sales to build solution-led pitches.
• Conduct discovery with senior stakeholders in banks and fintechs.
• Design Voice AI/Conversational AI solutions for use cases.
• Create and deliver demos, presentations, and POCs.
• Translate requirements into architecture and workflows.
• Collaborate with Product, Engineering and Delivery for feasibility.
• Lead customer workshops and articulate ROI of AI.
• Support Sales in handling objections and deals.
• Ensure smooth transition to implementation with clear docs.

Conocimientos

Presales leadership

Solution architecture

Enterprise SaaS

BFSI domain

Conversational AI

Voice AI

APIs & integrations

Stakeholder management

Executive communication

Descripción del empleo

About GreyLabs AI

GreyLabs AI is building the future of Agentic Voice AI for BFSI. Our AI agents help banks, NBFCs, fintechs and insurers automate customer conversations across sales, collections, service and other high-volume use cases.

Our platform combines Voice AI Agents and Voice Analytics to help enterprises improve customer experience, drive operational efficiency and reduce costs.

We are looking for a Presales Manager who can work closely with our Sales and Delivery teams to translate complex customer problems into compelling AI-led solutions.

What You'll Do

• Own the presales lifecycle from discovery and solutioning to proposal, demo, POC and handover to Delivery.
• Partner closely with Sales teams to understand customer business problems and build solution-led pitches.
• Conduct discovery sessions with senior stakeholders across banks, NBFCs, fintechs and insurers.
• Design solutions using Voice AI / Conversational AI / Agentic AI for use cases such as collections, customer service, sales and verification.
• Create and deliver compelling product demonstrations, solution presentations and POCs tailored to customer requirements.
• Translate business requirements into solution architecture, workflows, conversational journeys and implementation requirements.
• Work with Product, Engineering and Delivery teams to assess technical feasibility, integrations and effort estimates.
• Build proposals, RFP/RFI responses, solution documents, architecture diagrams and commercial inputs.
• Lead customer workshops and help customers understand the business impact and ROI of AI-led automation.
• Support Sales in handling technical and solution-related objections and progressing enterprise deals.
• Ensure a smooth transition from presales to implementation by creating clear solution documentation and success criteria.
• Build reusable demo assets, solution templates, use-case playbooks and industry-specific propositions.

What We're Looking For

• 6–10 years of experience in Presales, Solutions Consulting, Solution Architecture or Enterprise SaaS.
• Strong experience working with BFSI clients and understanding their business processes.
• Experience in Conversational AI, Voice AI, Contact Centre, CCaaS, SaaS or automation will be strongly preferred.
• Strong understanding of enterprise technology, APIs, integrations and solution design.
• Ability to translate ambiguous business problems into clear, scalable technology solutions.
• Excellent presentation, storytelling and stakeholder-management skills.
• Comfortable interacting with CXOs, business heads, technology leaders and operations teams.
• Strong commercial orientation — able to connect technology solutions to business outcomes, ROI and customer value.
• Ability to work in a fast-paced startup environment and take ownership from problem discovery to deal closure.
• Strong hands‑on ability with AI tools and AI prompting is a plus.

What Success Looks Like

• Higher conversion of qualified opportunities through strong solutioning and POCs.
• Faster turnaround on proposals, demos and RFPs.
• Stronger enterprise customer engagement during the sales cycle.
• Clear, technically feasible solutions that can be successfully implemented by Delivery.
• Creation of scalable presales assets and repeatable solution playbooks.
• Strong contribution to new logo acquisition and revenue growth.

Why GreyLabs AI?

• Work at the intersection of AI, Voice and BFSI.
• Work directly with senior leaders and enterprise customers.
• Build solutions in a rapidly scaling AI startup environment.
• Opportunity to shape how enterprises adopt Voice AI at scale.