Practice Head Cloud & Infrastructure Services

TECEZE; Pune District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

TECEZE in Pune, Maharashtra, seeks a Practice Head to build and scale its Cloud & Infrastructure Services business. You will own P&L, define growth strategy, and drive delivery excellence across public cloud (AWS/Azure/GCP) and private cloud (VMware, OpenStack), plus SRE/Platform Engineering.

You will lead GTM, shape reference architectures, foster a strong partner ecosystem, create CoE assets, and establish governance, security, and FinOps practices to ensure profitable, reliable cloud services

Qualifications

• Proven track record leading cloud services practice with revenue accountability.
• Hands-on architect and operations experience across public/private clouds.
• Experience in GTM, solutions, and delivery end-to-end.
• Strong leadership to build and scale teams and CoE.
• Excellent stakeholder management with CXO/IT executives.

Responsibilities

• P&L ownership and practice growth across cloud services.
• Sales leadership for new logos and farming with account teams.
• End-to-end delivery governance, risk, and quality management.
• Lead reference architectures for Landing Zones and cloud governance.
• Design/deploy private cloud (VMware/OpenStack) solutions.
• Build SRE/automation platform engineering capabilities.
• Develop CoE assets, competency matrices, and bid templates.
• Governance, security, and FinOps practices across engagements.

Skills

Leadership

Cloud architecture

Sales leadership

Delivery management

SRE/Platform engineering

IaC/Automation

FinOps

Partner ecosystem

Tools

Terraform

Ansible

GitHub/GitLab/Jenkins

ArgoCD

Prometheus/Grafana

Datadog

OpenStack

VMware

Job description

Role Purpose

The Practice Head will build, lead, and scale Tecezes Cloud & Infrastructure Services business with full ownership of P&L , revenue growth , gross margin , and delivery excellence across: Public Cloud: AWS, Microsoft Azure, Google Cloud (GCP) Private Cloud: VMware, OpenStack (implementation + managed services) SRE / Platform Engineering: automation, reliability, observability, CI/CD, IaC, FinOps enablement This role requires a leader who has been hands-on earlier in their career , understands architecture and operations deeply, and can drive GTM + solutions + delivery + practice capability end-to-end.

Key Responsibilities

1. 1) P&L Ownership and Practice Growth Own practice P&L : revenue, cost, GM%, utilization, bench, subcontractor spend, tool/licensing costs. Define annual operating plan , quarterly targets, pricing strategy, margin guardrails, and delivery model. Establish a scalable structure for pre-sales, projects, managed services, and CoE . Drive predictable growth through pipeline governance and recurring revenue expansion.
2. 2) Sales Leadership (New Logo + Farming) Own the sales number for the tower (direct + supported sales). Partner with Sales/Account teams to build account plans , white-space analysis, and conversion plays. Lead deal shaping : discovery, solution positioning, commercials, staffing, and risk assumptions. Engage CXO/IT leadership in customers for cloud strategy, modernization roadmap, managed services transformation . Build and maintain a strong partner ecosystem (AWS/Azure/GCP/VMware/OEMs). Typical offerings to drive: Cloud assessment & roadmap, landing zone, migration factory, modernization, container/Kubernetes platform Managed cloud operations (24x7), SRE transformation, FinOps optimization DR/BCP, security & compliance alignment, observability/NOC/SOC integration.
3. 3) Delivery Ownership (Projects + Managed Services) Accountable for end-to-end delivery , including scope, quality, schedule, SLAs, customer satisfaction, and profitability. Establish delivery governance : QBRs, risk management, escalation, change control, acceptance criteria. Build strong SOPs/runbooks , operational metrics, and continuous improvement practices. Ensure audit readiness and compliance for regulated customers where applicable.
4. 4) Public Cloud Leadership (AWS | Azure | GCP) Define reference architectures for: Landing zones, identity, network, governance, security baseline Migration patterns (rehost/refactor/replatform), hybrid connectivity Cloud-native operations, backup/DR, cost controls Drive adoption of IaC and standard automation patterns (Terraform/CloudFormation/Bicep). Create packaged solutions: Landing Zone in 2 Weeks , Migration Factory , Managed CloudOps .
5. 5) Private Cloud (VMware | OpenStack) Lead solutioning and execution for: Private cloud design and deployment (VMware vSphere/NSX/vSAN, OpenStack) Capacity planning, multi-tenancy, chargeback/showback, self-service portals Integration with ITSM/CMDB, monitoring, backup, DR Support customers migrating from traditional infra to private cloud + hybrid cloud models.
6. 6) SRE / Automation / Platform Engineering Capability Build SRE service lines: Reliability engineering, SLO/SLI frameworks, incident/problem management, error budgets Observability (metrics/logs/traces), APM, alert rationalization Release engineering, CI/CD reliability, automated rollbacks Drive automation-first approach: IaC + configuration management + policy-as-code Auto-remediation, self-healing, ChatOps where relevant Standardize toolchain recommendations (examples): Terraform, Ansible, GitHub/GitLab/Jenkins, ArgoCD Prometheus/Grafana, ELK/Opensearch, Datadog/New Relic (as per customer) ServiceNow/Jira for ITSM integration.
7. 7) Practice Building: CoE, People, Skills, IP Hire and grow a strong team: cloud architects, SRE leads, platform engineers, delivery managers. Build competency matrices, certification plans, and learning paths. Create reusable assets: reference designs, accelerators, automation libraries, migration playbooks. Establish bid excellence : estimation templates, SoW/MSA inputs, RACI, SLA catalogs.
8. 8) Governance, Security, and FinOps (Cross-cutting) Ensure security-by-design: IAM, network segmentation, encryption, key management, logging, vulnerability mgmt. Embed FinOps practices: cost allocation, tagging standards, budgets, anomaly detection, unit economics. Ensure compliance support for ISO, SOC2, PCI, HIPAA, or local regulatory requirements where applicable.

Success Metrics (KPIs)

Revenue & GM% achievement for practice Pipeline coverage and win rate; growth in recurring managed services revenue Delivery KPIs: on-time/on-budget, SLA attainment, incident reduction, MTTR improvement Customer success: .