Power Applications Support (Level 2)

Accelleron; Vadodara; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Attractive compensation & benefits

Employee Assistance Program

Global parental leave program

Flexible working models

Job summary

Accelleron is seeking a Power Applications Support Specialist (Level 2) in Vadodara. This role involves providing support for business applications, coordinating incidents, and working closely with global teams. Ideal candidates should have a strong background in Microsoft Power Platform and excel in communication. We offer attractive compensation and flexibility in working arrangements.

Qualifications

• Proficiency in creating model-driven Power Apps using the Power Platform.
• Experience with building data models within the Power Apps framework.
• Ability to integrate Power Apps with Microsoft services.

Responsibilities

• Support for business application level 2.
• Coordination of support requests with level 1 and level 3 teams.
• Analyze incidents and fulfill standard service requests.

Skills

Analytical thinking

Strong communication

English fluency

Tools

Power Apps

Power Automate

Power BI

Job description

Power Applications Support (Level 2) page is loaded

Power Applications Support (Level 2)

Apply locations IND Vadodara time type Full time posted on Posted 30+ Days Ago job requisition id JR100876

At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and smart solutions.We are driving diversity and inclusion across all dimensions as we welcome and celebrate individual differences.

In this role you will be responsible for supporting business applications on level 2, in Central Operations Team. The applications are globally rolled out and you will work inside a global team.

You will mainly coordinate support requests and incidents.

Based on your broad MS technology background your job would be to clarify level 2 incidents, which our 1st level support in India was not able to answer. You will also work closely with our development team (Poland) together which is the level 3 support team.

Your responsibilities

• Support for business application support (level 2)
• Coordination of support requests & incidents with "level 1" and "level 3" (developers)
• E nd user Support in English
• L2-Analysis of incidents, Triaging for level 3
• Fulfillment of Standard Service Request
• Master data maintenance, analysis missing master data and clarification with data owner
• Coordination and realization of small change request inside the business applications
• Working with Microsoft Power Platform (especially with Dataverse and Power Automate)

Your background

• Proficiency in creating and customizing model-driven Power Apps using the Power Platform or MS Dynamics 365 CE / CRM
• Experience with building data models, forms, views within the Power Apps framework.
• Experience with Power Automate (Flow) and Power BI
• Familiarity with other Power Technologies like Canvas Apps, MS Forms, Power pages.
• Ability to integrate Power Apps with other Microsoft services and third-party systems.
• Understanding security best practices within the Power Platform.
• Analytical thinking and a solution-oriented working style.
• Strong communication skills and enjoyment in dealing with people.
• English fluently (both written and spoken)

Your Benefits

• Attractive compensation & benefits
• Employee Assistance Program
• Global parental leave program
• Flexible working models

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron-industries.com .

Accelleron Data Privacy Statement: accelleron-industries.com/privacy-notice/candidate

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.