Postilion Support Role

Verinite Technologies; Pune District, Chennai District; On-site; INR 3,518,000 - 7,035,000; Full time

Job summary

Verinite Technologies in Dubai is seeking a Postilion Support specialist for onsite, long-term engagement. You will perform production support and operations for the Postilion platform, ensuring smooth transaction processing.

The role requires hands-on troubleshooting, issue diagnosis across Realtime, Office, and ISO 8583, along with SQL-based investigation. You will coordinate incident resolution and collaborate with internal teams to drive timely delivery.

Qualifications

• Experience with Postilion production support and operations.
• Ability to diagnose Postilion components and database layers.
• Strong SQL for transaction investigation.

Responsibilities

• Provide hands-on troubleshooting for transaction processing issues across the Postilion environment.
• Diagnose issues across Postilion Realtime, Postilion Office, ISO 8583 messaging and database layers.
• Analyse transaction flows and identify root causes of failures and processing issues.
• Handle production incidents, coordinate resolution and ensure timely closure.
• Support operational activities related to Postilion and payment transaction processing.
• Investigate transaction issues using database queries and SQL.
• Work with internal application, infrastructure, network, database and vendor teams for complex issue resolution.
• Provide technical guidance and support to the two Postilion Support Consultants.

Skills

Postilion experience

SQL

Troubleshooting

Job description

We are looking for Postilion Support role, an onsite opportunity for Dubai location for long term.

Roles and Responsibilities

Support day-to-day Postilion production support and operations.

• Provide hands-on troubleshooting for transaction processing issues across the Postilion environment.
• Diagnose issues across Postilion Realtime, Postilion Office, ISO 8583 messaging and database layers.
• Analyse transaction flows and identify the root cause of transaction failures, declines and processing issues.
• Handle production incidents, coordinate resolution and ensure timely closure.
• Support operational activities related to Postilion and payment transaction processing.
• Investigate transaction issues using database queries and SQL.
• Work with internal application, infrastructure, network, database and vendor teams for complex issue resolution.
• Provide technical guidance and support to the two Postilion Support Consultants.