Postilion Application Engineer

NCR Atleos; Mumbai City; Hybrid; INR 1,200,000 - 2,100,000; Full time

Job summary

NCR Atleos in Mumbai/Hyderabad is seeking a Platform Engineer II/Payment Postilion Engineer to support, maintain, and administer payments platforms. The role emphasizes planning infrastructure changes, troubleshooting incidents, and ensuring uninterrupted service.

The ideal candidate will have 3-7 years of experience in payments tech support, Postilion expertise, and strong SQL skills. This hybrid role offers involvement across compute, database, and security aspects within our payments domain.

Qualifications

• Postilion experience required and hands-on with ATM/POS platforms.
• 3–5 years in Level 2-3 payments technical support.
• Experience with payments framework maintenance and operations.
• SQL query writing and stored procedures experience.
• Familiarity with crypto, security and compliance in transactions.

Responsibilities

• Provide 2nd/3rd line payments tech support & implementation.
• Troubleshoot and resolve payments-related incidents.
• Document processes and run ad-hoc SQL queries.
• Participate in on-call rotation 24x7.
• Support DR/BCP testing and UAT.

Skills

Postilion experience

ATM/POS platforms

Payments support

SQL queries

Education

IT-related degree

Tools

SQL databases

Job description

Job Description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Title: Platform Engineer II/Payment Postilion Engineer

Location: Mumbai/Hyderabad

Experience: 3-7 Years

Job Description

Essential Duties and Responsibilities:

• Supporting, maintaining, and administrating payments platforms. Planning, implementing, and managing infrastructure and application changes while preventing customer impacts.
• Performing advanced troubleshooting of customer and internally reported system questions and incidents.
• Documenting processes, procedures and environments and reviewing technical specifications. Preparing Operational records and reports using stored procedures and ad-hoc SQL queries.
• Participating in on-call 24x7 support rotation.
• Managing and performing essential functions required for effective system backup and restore testing.
• Managing and performing periodic recovery testing of Disaster Recovery and Business Continuation plans.
• Supporting UAT and development processes as required.
• Supporting PCI and other ISO compliances within environments. Onboarding, training, and coaching of new or more junior team members.

Core Competencies and Skills:

• Innovative, positive, energetic, driving for excellence and committed to achieving goals.
• Strong planning and organizational skills.
• Strong analytical skills.
• Detail orientated ,Strong interpersonal, communication and documentation skills, including excellent soft skills.

Hybrid

#LI-PS1

• Team player.

Experience:

• Must have Postilion experience and experience in supporting ATM- or POS-driving platforms or transaction (EFT) processing switches.
• Minimum of 3-5 years of experience in Level 2-3 payments technical support & implementation.
• Experience with payments framework maintenance and operations.
• Experience with databases, writing SQL queries and using stored procedures. Experience with the crypto, security and compliance regulations that applies to transaction processing.

Education:

• Post-secondary education OR relevant, proven experience.
• IT-related degree OR relevant, proven experience.
• Relevant technical training and/or direct work experience

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Requirements