Post Sales Operations Executive

SmartRecruiters, Inc.; Mumbai; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NIQ is seeking a Finance/Revenue liaison to support the Commercial and Finance teams. You will manage processes, invoices, and closing calendar cut-offs while coordinating with multiple stakeholders in a SaaS environment.

You will work with SAP, MSD, MS Office, Salesforce and PowerBI to ensure accurate revenue recognition and timely billing, with flexible work options where available.

Qualifications

• 2+ years of work experience in Project Management/coordination with multiple stakeholders in Commercial leadership and Finance teams.
• Strong written and verbal communication skills.
• Technologically capable — MS Office, Salesforce and PowerBI.
• Experience in SaaS is a plus.
• Finance knowledge or market research industry knowledge is beneficial.

Responsibilities

• Be the single point of contact for Commercial and Finance teams on Finance/Revenue related requests.
• Liaise on Finance/Revenue related processes, platforms and documents and advise on actions.
• Ensure key cut-off dates based on the Monthly Closing Calendar are adhered to.
• Review MSD entries and support documentation prior to closing.
• Coordinate new SAP account creation and raise SNOW tickets for exceptions.
• Attend Billing and Cash Collection calls and coordinate actions with Commercial team.
• Support Revenue Recognition by updating SAP dates and handling POCRs.

Skills

Stakeholder management

Communication

MS Office

Salesforce

PowerBI

Tools

Salesforce

PowerBI

MS Office

Job description

In thisrole,you will be the single point of contact for the Commercial and Finance teams, to liaise on Finance/Revenue related requests.You will be the go-to person from the Commercial side on all Finance related processes, platforms and documents who canadvise on actions accordingly. You will also be responsible for ensuring that all key cut-off dates based on the Monthly Closing Calendar are strictly adhered to.

Key Accountabilities

PROJECT COMMISSIONING

Be the MSD and NIQ financial processes expert. Reviewopportunities for commercial teams and advise on opportunity set-up.

Review all relevant MSD entries and supporting documentation prior to closing.

Commission opportunityin MSD (i.e. include billing instructions, final contract details, evidence of agreement (EOA) and/or PO).

Raise requests and coordinatenew SAP account creation where required.

Raise SNOW tickets for exception cases, if needed.

BILLING & CASH COLLECTION

Review and approve proforma invoices .

Follow up with the Billing team on sending invoices to clients.

Raise credit memo request for invoice revisions/ cancellations.

Attend the local Billing and Cash Collection calls and coordinate action items with the Commercial team.

Resolve invoicing issues and errors in conjunction with billing team.

REVENUE RECOGNITION

Understand downstream dependencies that determine revenue recognition (start and end dates, funds, deliveries etc)

Ensure project dates in SAP are updated.

Raise(POCRs) SAP change requests as needed.

Create amendment opps as required to adjust price to client.

Follow up with the Commerical and Operations team on pending fieldwork start dates

Follow up with the Commercial team on pending evidence of delivery (EOD).

Other Finance/Revenue-relatedduties, as assigned

What We Are Looking For

2+ yearsof work experience related to Project Management/coordination w/ multiple stakeholders in Commerical leadership and Finance teams

Solid communication skills, both written and verbal

Technologically capable - can work/learn to work with our Microsoft suite, MS office, Salesforce and PowerBI

Experience in Saas an advantage

Finance knowledge and/or Market Research industry knowledge is a plus

Additional Information

• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the worlds population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion