Sales Operations Executive

NielsenIQ; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

NielsenIQ invites applications for a Post Sales Enablement executive in Mumbai. You will be the primary liaison between Commercial and Finance, guiding finance-driven processes, billing, and revenue recognition.

You will ensure monthly closure cut-offs are met, coordinate with SAP and MSD, and support invoicing and collections with the commercial team. The role requires 2+ years in project management across commercial and finance, strong English communication, and comfort with SaaS and MS tools.

Qualifications

• 2+ years in project management/coordination across commercial and finance teams
• Fluent in English
• Experience with SaaS and finance processes is a plus

Responsibilities

• Be the MSD and NIQ financial processes expert; review opportunities and advise on setup
• Review MSD entries and supporting documentation prior to closing
• Commission opportunities in MSD with billing instructions and contract details
• Raise SAP account creation requests and SNOW tickets for exceptions
• Review and approve proforma invoices; follow up with Billing team on invoicing
• Attend local Billing and Cash Collection calls; coordinate actions with Commercial team
• Resolve invoicing issues with the Billing team
• Understand revenue recognition dependencies and ensure SAP dates are updated
• Follow up on fieldwork start dates and evidence of delivery

Skills

Fluent in English

Strong written and verbal komunikation

Stakeholder coordination

Technology-literate

SaaS experience

Tools

Salesforce

Power BI

Microsoft Office

Job description

Post Sales Enablement executive

In this role, you will be the single point of contact for the Commercial and Finance teams, to liaise on Finance/Revenue related requests. You will be the go-to person from the Commercial side on all Finance related processes, platforms and documents who can advise on actions accordingly. You will also be responsible for ensuring that all key cut-off dates based on the Monthly Closing Calendar are strictly adhered to.

Key Accountabilities

PROJECT COMMISSIONING

• -Be the MSD and NIQ financial processes expert. Review opportunities for commercial teams and advise on opportunity set-up.
• -Review all relevant MSD entries and supporting documentation prior to closing.
• -Commission opportunity in MSD (i.e. include billing instructions, final contract details, evidence of agreement (EOA) and/or PO).
• -Raise requests and coordinate new SAP account creation where required.
• -Raise SNOW tickets for exception cases, if needed.

BILLING & CASH COLLECTION

• -Review and approve proforma invoices .
• -Follow up with the Billing team on sending invoices to clients.
• -Raise credit memo request for invoice revisions/ cancellations.
• -Attend the local Billing and Cash Collection calls and coordinate action items with the Commercial team.
• -Resolve invoicing issues and errors in conjunction with billing team.

REVENUE RECOGNITION

• -Understand downstream dependencies that determine revenue recognition (start and end dates, funds, deliveries etc)
• -Ensure project dates in SAP are updated.
• -Raise (POCRs) SAP change requests as needed.
• -Create amendment opps as required to adjust price to client.
• -Follow up with the Commerical and Operations team on pending fieldwork start dates
• -Follow up with the Commercial team on pending evidence of delivery (EOD).
• -Other Finance/Revenue-related duties, as assigned

What We Are Looking For

• 2+ years of work experience related to Project Management/coordination w/ multiple stakeholders in Commerical leadership and Finance teams
• Fluent in English
• Solid communication skills, both written and verbal
• Technologically capable - can work/learn to work with our Microsoft suite, MS office, Salesforce and PowerBI
• Experience in Saas an advantage
• Finance knowledge and/or Market Research industry knowledge is a plus

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population. For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion