Post Sales Operations Executive

NielsenIQ; Mumbai; On-site; INR 700,000 - 1,100,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NielsenIQ in Mumbai seeks a Post Sales Enablement executive to act as the single point of contact for Commercial and Finance teams, guiding on Finance/Revenue related requests and ensuring monthly close cut-offs are met.

You will coordinate across MSD and SAP processes, assist in invoicing, billing, revenue recognition, and maintain project dates in SAP, with a strong focus on accuracy and cross-functional collaboration.

Qualifications

• 2+ years of experience coordinating with Commercial and Finance teams.
• Fluent in English with strong written and verbal communication.
• Experience with SaaS and finance knowledge is a plus.
• Proficiency with Microsoft Office, Salesforce and Power BI.

Responsibilities

• Be the MSD and NIQ financial processes expert; advise on opportunity setup.
• Review MSD entries and supporting documents prior to closing.
• Raise SAP accounts and SNOW tickets for exceptions.
• Review proforma invoices and coordinate with Billing for invoicing.
• Support revenue recognition with project date updates in SAP.
• Coordinate with Commercial and Operations for start dates and delivery evidence.

Skills

Stakeholder management

English fluency

Communication skills

SaaS knowledge

Microsoft Office

Finance knowledge

Education

Bachelor’s degree in Business/Commerce/Finance

Tools

Salesforce

Power BI

MS Excel

Job description

Post Sales Enablement executive

In thisrole,you will be the single point of contact for the Commercial and Finance teams, to liaise on Finance/Revenue related requests.You will be the go-to person from the Commercial side on all Finance related processes, platforms and documents who canadvise on actions accordingly. You will also be responsible for ensuring that all key cut-off dates based on the Monthly Closing Calendar are strictly adhered to.

Key Accountabilities

PROJECT COMMISSIONING

• Be the MSD and NIQ financial processes expert. Reviewopportunities for commercial teams and advise on opportunity set-up.
• Review all relevant MSD entries and supporting documentation prior to closing.
• Commission opportunityin MSD (i.e. include billing instructions, final contract details, evidence of agreement (EOA) and/or PO).
• Raise requests and coordinatenew SAP account creation where required.
• Raise SNOW tickets for exception cases, if needed.

BILLING & CASH COLLECTION

• Review and approve proforma invoices .
• Follow up with the Billing team on sending invoices to clients.
• Raise credit memo request for invoice revisions/ cancellations.
• Attend the local Billing and Cash Collection calls and coordinate action items with the Commercial team.
• Resolve invoicing issues and errors in conjunction with billing team.

REVENUE RECOGNITION

• Understand downstream dependencies that determine revenue recognition (start and end dates, funds, deliveries etc)
• Ensure project dates in SAP are updated.
• Raise(POCRs) SAP change requests as needed.
• Create amendment opps as required to adjust price to client.
• Follow up with the Commerical and Operations team on pending fieldwork start dates
• Follow up with the Commercial team on pending evidence of delivery (EOD).
• Other Finance/Revenue-relatedduties, as assigned

What We Are Looking For

• 2+ yearsof work experience related to Project Management/coordination w/ multiple stakeholders in Commerical leadership and Finance teams
• Fluent in English
• Solid communication skills, both written and verbal
• Technologically capable - can work/learn to work with our Microsoft suite, MS office, Salesforce and PowerBI
• Experience in Saas an advantage
• Finance knowledge and/or Market Research industry knowledge is a plus

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms, NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion