Portfolio Success Manager – Venture Partner and Sprint Excellence

Wfnen; India; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Wfnen is seeking a Portfolio Success Manager to own the Venture Partner relationships for startups in our accelerator program in Delhi NCR. You will ensure VP calls are scheduled and productive, and guide companies through a 12–15 month journey with concrete plans and outcomes.

You will also drive the Sprint 90-day hands-on phase, assess value delivery, and intervene when necessary to keep companies on track. Strong communication and program-management skills are essential.

Qualifications

• 5–8 years in program management, client success, or relationship management.
• Experience managing long, ongoing relationships (12+ months).
• Experience working with external advisors, consultants, or mentors.
• Good at judging whether conversations or deliveries land and coaching people to improve.
• Comfortable with dashboards and tracking tools.
• Strong communicator, comfortable with founders and senior advisors.
• Organized, detail-oriented, and adaptable as the team grows.

Responsibilities

• Manage the Venture Partner relationship to ensure active, engaged VP throughout 12–15 month journeys.
• Track VP calls to ensure on-time, quality delivery and documented outcomes.
• Oversee continuity of check-in calls and ensure actions are followed up.
• Flag issues early and help course correct with VPs and Head of Portfolio Success.
• Maintain simple dashboards and reporting for VP calls and sprint status.

Skills

Program management

Client success

Relationship management

Dashboards

Tracking tools

Communication

Job description

Portfolio Success Manager – Venture Partner and Sprint Excellence

• Functional Area Sales / Business Development / Client Servicing

Job Description

PositionName: Portfolio Success Manager – Venture Partner and Sprint Excellence

ReportsTo: Head of Portfolio Success

Location:Delhi NCR (preferred); open to other locations

RoleOverview:

Thisrole makes sure companies in our accelerator program get real, lasting valuefrom the support they receive. Each company is paired with a Venture Partner(VP), a dedicated advisor who works with them for 12–15 months, guiding themthrough their growth journey. This role owns that relationship: making sure VPcalls happen on schedule, cover the right ground, and, most importantly,actually lead to change inside the company.

Italso plays an active part in Sprint, a focused 90-day period of hands-onsupport that companies go through early in the program, not just trackingwhether it's on schedule, but assessing whether it's genuinely deliveringvalue, and stepping in when it isn't.

KeyResponsibilities:

Managethe Venture Partner Relationship

• Make sure every companyhas an active, engaged VP throughout their 12–15 month journey with us.
• Track that a newcompany's first two calls with their VP happen on time and result in a clearplan for what the company needs to work on.
• Review that plan forquality, and confirm the company is on board with it.

TrackCalls & Follow-Through

• Make sure VPs check inwith companies at the mid-point and end of each work cycle, and that thesecalls are properly documented.
• Ensure regular check-incalls are happening in between.
• Check whether companiesare actually acting on what the VP recommends, this is the real measure ofwhether the relationship is working.

ManageFeedback

• Regularly ask companieshow their VP relationship is going.
• If something isn'tworking, raise it with the VP directly and help course correct.
• Be the first point ofcontact if a company or VP needs something to change.
• Keep an eye on whether acompany's first support sprint is on track and finishing on time.
• Go beyond paperwork:assess whether the sprint is genuinely helping the company make progress, notjust hitting scheduled milestones.
• Flag quality issues or asprint that's off-track to the assigned expert or the Head of PortfolioSuccess, and help course correct.
• Make sure basic sprintpaperwork, like the kickoff document, is completed.
• Feed sprint details,like hiring numbers or funding raised, into shared reports.

KeepRecords & Reporting

• Maintain simple,accurate dashboards tracking VP calls and sprint status for every company.
• Flag any issues orbottlenecks to the Head of Portfolio Success.

KeyOutcomes:

• Onboarding calls withnew companies completed, with a plan the company agrees to.
• Mid-point and closingcalls completed and documented, every cycle.
• Regular check-in callshappening and tracked.
• Companies acting on whattheir VP recommends.
• Feedback collected andrelationship issues resolved.
• Sprint paperwork andtimelines on track.
• Sprint quality and valueassessed, with issues flagged and addressed.
• Company data, hiring,funding, next steps, accurate and up to date.

Qualifications& Experience:

• 5–8 years in programmanagement, client success, or relationship management; startup, impact, ordevelopment sector experience preferred.
• Comfortable managinglong, ongoing relationships (12+ months), not just short projects.
• Experience working withexternal advisors, consultants, or mentors.
• Good at judging whethera conversation or piece of delivery work is actually landing, and coachingpeople to improve it.
• Comfortable withdashboards and tracking tools.
• Strong communicator,equally comfortable with founders and senior advisors.
• Organized,detail-oriented, and comfortable with a role that will evolve as the teamgrows.