Policy Servicing Executive

Happinesscue; Lucknow, Jaipur, Delhi; On-site; INR 250,000 - 350,000; Full time

Job summary

Happinesscue is seeking a Policy Servicing Executive for a client assignment coordinated through HumanConnect Services. The role focuses on handling customer interactions, documentation, follow-up, and process coordination to ensure smooth service delivery.

Ideal candidates have 1–4 years of experience, are organized, and can communicate clearly. The position involves across multiple cities (Delhi NCR, Jaipur, Lucknow, Mumbai) with initial training and potential assessment steps.

Qualifications

• 1–4 years of relevant experience.
• Willing to work across Delhi NCR, Jaipur, Lucknow, Mumbai.

Responsibilities

• Handle day-to-day responsibilities related to customer handling, documentation, follow-up, communication, and process coordination.
• Coordinate assigned work, respond to inquiries, maintain records and reports.
• Interact with colleagues, customers, vendors, partners, and other stakeholders.
• Demonstrate ownership of routine tasks after training.

Job description

Job Summary

This is a client assignment being coordinated through HumanConnect Services. As Policy Servicing Executive, you will handle day-to-day responsibilities connected with customer handling, documentation, follow-up, communication, process coordination.

Responsibilities

• As Policy Servicing Executive, you will handle day-to-day responsibilities connected with customer handling, documentation, follow-up, communication, process coordination.
• This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time.
• The work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment.
• The role offers practical exposure and is suited to someone who wants to build a steady career in this function.
• The ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training.
• Shortlisted candidates may be asked to participate in a short practical discussion or role-specific assessment.

Requirements

• The role is suitable for candidates with 1-4 years.
• Based across Delhi NCR / Jaipur / Lucknow / Mumbai.

Location

Delhi / NCR , Jaipur , Lucknow , Mumbai