Customer Service Officer - Banking

Happinesscue; Lucknow, Jaipur, Delhi; On-site; INR 250,000 - 380,000; Full time

Job summary

HumanConnect Services invites applications for a Customer Service Officer - Banking. You will handle day-to-day customer interactions, documentation, follow-up, communication and process coordination across multiple locations.

Based in Delhi NCR / Jaipur / Lucknow / Mumbai, you will coordinate with stakeholders, maintain records and reports, and ensure timely completion of activities with 0–3 years of experience in customer service or banking support.

Qualifications

• 0–3 years of experience in customer service or banking support.

Responsibilities

• handle day-to-day responsibilities connected with customer handling, documentation, follow-up, communication, process coordination.
• coordinating assigned work
• responding to relevant enquiries
• maintaining records and reports
• following up with stakeholders
• ensuring that agreed activities are completed on time
• regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment

Job description

Job Summary

This is a client assignment being coordinated through HumanConnect Services. As Customer Service Officer - Banking, you will handle day-to-day responsibilities connected with customer handling, documentation, follow-up, communication, and process coordination.

This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time.

The role is based across Delhi NCR / Jaipur / Lucknow / Mumbai.

Responsibilities

• handle day-to-day responsibilities connected with customer handling, documentation, follow-up, communication, process coordination.
• coordinating assigned work
• responding to relevant enquiries
• maintaining records and reports
• following up with stakeholders
• ensuring that agreed activities are completed on time
• regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment

Requirements

• 0-3 years

Selection Process

• Shortlisted candidates may be asked to participate in a short practical discussion or role-specific assessment.

Location

Delhi / NCR , Jaipur , Lucknow , Mumbai