PMO Professional | Simple Logic | Mumbai

Tech Junction Ltd; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Simple Logic is seeking an experienced PMO professional to join our enterprise infrastructure team in Mumbai on a full-time permanent basis. You will drive resource allocation, bench management, and MIS reporting across cloud, infrastructure, and managed services environments.

Collaborate with internal delivery teams, technical managers, and department heads to track milestones, resolve staffing bottlenecks, and ensure SLA adherence.

Qualifications

• 3+ years of PMO experience in IT services, cloud, or managed services.
• Strong resource planning, forecasting, and bench management skills.
• Excellent MIS reporting and data presentation using Excel and PM tools.

Responsibilities

• Drive resource allocation, capacity planning, and utilization across cloud projects.
• Manage client accounts, project tracking, financial tracking, and billing support.
• Oversee bench resources, upskilling, and deployment readiness.
• Prepare MIS reports, dashboards, and analytics for leadership.
• Forecast demand and track delivery to meet project milestones.
• Collaborate with delivery teams, technical managers, and heads.
• Apply understanding of Service Desk operations and ITIL workflows.
• Support governance, risk tracking, and audits in managed services.

Skills

Resource allocation

Capacity planning

Bench management

MIS reporting

ITIL knowledge

Stakeholder management

Communication

Education

Bachelor's degree in Business Administration / IT / CS

Tools

Planview

Mavenlink

SAP PSA

Power BI

Tableau

Job description

Position Summary

Simple Logic is actively seeking an experienced, high-caliber, and organized PMO professional with 3+ years of project management office experience to join our enterprise infrastructure team in Mumbai on a full-time permanent basis. In this critical PMO and resource management role, you will be responsible for driving resource allocation, accounts handling, bench resource management, and comprehensive MIS reporting across cloud, infrastructure, and managed services environments. You will leverage your strong coordination skills, stakeholder management expertise, and understanding of service desk operations to ensure operational efficiency. This opportunity offers competitive compensation, executive project visibility, and excellent professional growth prospects within a leading IT services enterprise (Note: Immediate joiners are strongly preferred).

Detailed Job Description

As a PMO professional supporting cloud, infrastructure, and managed services in Mumbai via Simple Logic, you will take full operational, tactical, and technical ownership of resource planning, tracking, and account coordination. Your day-to-day responsibilities include managing resource allocation across client projects, handling account assignments, overseeing bench resource deployment, and generating MIS performance reports. You will collaborate closely with internal delivery teams, technical managers, and department heads to track project milestones, resolve staffing bottlenecks, and maintain service level agreements (SLAs). Furthermore, you will apply a foundational understanding of Service Desk (SD) operations to streamline ticket escalations and support service delivery excellence.

Key Responsibilities

• Drive resource allocation, capacity planning, and utilization management across cloud and infrastructure projects.
• Handle client accounts, project tracking, financial tracking, and operational billing support.
• Manage bench resources effectively, facilitating upskilling, internal project assignments, and deployment readiness.
• Prepare and present comprehensive Management Information Systems (MIS) reports, utilization dashboards, and analytics.
• Conduct rigorous resource planning, forecasting, and tracking to meet dynamic delivery demands.
• Coordinate seamlessly with internal delivery teams, technical managers, and cross-functional leadership squads.
• Apply a solid working understanding of Service Desk (SD) operations and ITIL support workflows.
• Support project governance, risk tracking, and compliance audits within a managed services environment.

Required Qualifications & Skills

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related discipline.
• Minimum of 3+ years of professional project management office (PMO) experience within IT services, cloud, infrastructure, or managed services environments.
• Strong, proven expertise in resource allocation, capacity planning, and bench management.
• Excellent MIS reporting, analytical, and data presentation skills using advanced Excel and project management tools.
• Solid foundational understanding of Service Desk (SD) operations and IT service delivery frameworks.
• Exceptional communication, stakeholder management, and interpersonal coordination skills.
• Ability to thrive in a fast‑paced, multi-client enterprise environment.
• Mandatory legal eligibility to work in India with local presence and availability for work in Mumbai (Immediate joiners preferred).

Nice-to-Have Skills

• Professional project management certifications such as PMP, CAPM, PRINCE2, or ITIL Foundation.
• Prior experience using enterprise resource management and professional services automation (PSA) software (e.g., Planview, Mavenlink, SAP PSA).
• Advanced data visualization skills using Power BI or Tableau for MIS dashboards.
• Familiarity with Agile/Scrum delivery models in cloud computing environments.

Application Information

• Salary/Rate: Market Competitive / Enterprise IT Package
• Deadline: Open until filled (Immediate Joining Preferred)
• Notice Period: Immediate Joiners Preferred / Short Notice
• Contract Duration: Permanent / Full-Time On-Site (Mumbai, India)