Platform Engineer /Sr. Associate Director

HSBC; Hyderabad; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

HSBC Software Development India is seeking an experienced Sr. Associate Director, Software Engineering Specialist to lead platform engineering, cloud operations and SRE practices.

You will own service readiness, runbooks and DR planning while driving automation and secure, observable cloud platforms in GCP and Kubernetes (GKE). The role requires hands-on experience with GCP, Kubernetes, Windows/Linux administration, and strong incident management, documentation and audit readiness.

Qualifications

• Extensive experience in platform engineering, infrastructure or cloud operations, with strong incident, problem and change management discipline.
• Hands-on experience operating GCP infrastructure at scale, including IAM and networking.
• Strong Kubernetes experience, ideally GKE, with cluster lifecycle management and troubleshooting.
• Proficient in Windows and Linux administration, including patching and operational hygiene.
• Proficient in building automation using PowerShell, Bash, Ansible and Python.
• Ability to produce clear operational documentation (runbooks, SOPs, evidence) for audits.
• Experience with backup, restore and DR testing against RTO/RPO targets.
• Ability to drive incident triage, RCA and problem management to reduce recurring issues and alert noise.

Responsibilities

• Own service readiness and operational governance by defining and tracking NFRs and maintaining runbooks, SOPs and operational artefacts.
• Oversee operational readiness reviews to confirm production standards are met and risks are managed before release.
• Deliver continuity through backup and restore and DR planning including regular testing, validation of RTO and RPO targets and remediation actions.
• Run monitoring, alerting and observability to support incident response, major incident triage, service restoration, RCA and problem management.
• Manage vulnerability remediation and patching across Windows and Linux OS and platform components prioritising by risk and producing audit-ready evidence.
• Operate and improve GCP and Kubernetes (GKE) platform services including upgrades, node pools, add-ons, capacity and availability management and workload troubleshooting.
• Apply core cloud controls across IAM, networking, logging and monitoring to keep platform operations secure and supportable.
• Reduce operational toil through automation for checks, patch orchestration, reporting and evidence capture using PowerShell, Bash, Ansible and Python.

Skills

Platform engineering

Cloud operations

GCP

Kubernetes (GKE)

Windows administration

Linux administration

Automation

Incident management

Tools

IAM

Networking

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Software Engineering Specialist

In This Role, You Will

• Own service readiness and operational governance by defining and tracking NFRs and maintaining runbooks, SOPs and operational artefacts
• Oversee operational readiness reviews to confirm production standards are met and risks are managed before release
• Deliver continuity through backup and restore and DR planning including regular testing, validation of RTO and RPO targets and remediation actions
• Run monitoring, alerting and observability to support incident response, major incident triage, service restoration, RCA and problem management
• Manage vulnerability remediation and patching across Windows and Linux OS and platform components prioritising by risk and producing audit-ready evidence
• Operate and improve GCP and Kubernetes (GKE) platform services including upgrades, node pools, add‑ons, capacity and availability management and workload troubleshooting
• Apply core cloud controls across IAM, networking, logging and monitoring to keep platform operations secure and supportabl
• Reduce operational toil through automation for checks, patch orchestration, reporting and evidence capture using PowerShell, Bash, Ansible and Python

To be successful in this role, you should meet the following requirements:

• Bring substantial experience in platform engineering, infrastructure or cloud operations, SRE or production support with strong incident, problem and change management discipline
• Demonstrate hands‑on experience operating GCP infrastructure at scale including IAM, networking and observability
• Show strong Kubernetes experience, ideally GKE, including cluster lifecycle management and troubleshooting
• Apply strong Windows and Linux administration capability including patching, troubleshooting and operational hygiene
• Build and maintain automation using PowerShell, Bash, Ansible and Python
• Produce clear operational documentation including runbooks, SOPs and support evidence suitable for audit and assurance
• Deliver backup, restore and DR practices including testing and validation against RTO and RPO targets
• Support effective incident triage, RCA and problem management with a focus on reducing recurring issues and alert noise
• Building reliable cloud platforms

If you want your work to translate directly into stable services and smoother operations this role gives you the scope to make that happen. You’ll set the standards for production readiness, strengthen resilience through tested DR and improve security operations through disciplined patching and evidence. You’ll also have the space to automate away manual effort so teams can focus on improving the platform not firefighting it.keep our GCP and Kubernetes estate reliable, secure and ready for change.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

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Issued by – HSBC Software Development India