Platform Administrator

Birlasoft; India; On-site; INR 1,500,000 - 2,400,000; Full time

Job summary

Birlasoft is seeking a Platform Administrator to manage the Veeva Vault RIM platform from the Noida office. The role requires 5–8 years of experience and expertise in platform configuration, RBAC, APIs, and compliance. You will support migrations, validations, and integrations with AWS cloud services.

The candidate will ensure high availability, security, and regulatory alignment while working with cross-functional teams in a collaborative environment.

Qualifications

• Bachelor's degree in Computer Science, IT, Life Sciences, or related discipline.
• Veeva Vault Administrator Certification or Veeva Vault Configuration Certification preferred.

Responsibilities

• Administer and maintain the Veeva Vault RIM platform with high availability and security.
• Handle platform configuration, release management, and environment promotion.
• Support upgrades, configurations, deployments, and regression validation.
• Configure document types, objects, fields, lifecycles, workflows, and rules.
• Manage RBAC, security profiles, user roles, and domain security.
• Design metadata models and manage standard/custom business objects.
• Support REST APIs, Direct Data API, VQL, and integration with AWS.
• Assist migration, archival, and validation activities.
• Ensure compliance with GxP, 21 CFR Part 11, and CSV readiness.

Skills

Veeva Vault

RBAC

API integration

Validation/compliance

Cloud familiarity

Agile delivery

Education

Bachelor's degree in CS/IT/Life Sciences

Veeva Vault Administrator Certification

Tools

AWS

S3

Veeva Vault APIs

VQL

Audit Trail API

Job description

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Location: INDIA - NOIDA- BIRLASOFT OFFICE

Title: Platform Administrator

Description:

Area(s) of responsibility

Job Title - Veeva Vault RIM Platform Administrator
Experience: 5-8 Years
Location: Offshore Any Birlasoft Location

Key Responsibilities

Platform Administration

• Administer and maintain the Veeva Vault RIM platform, ensuring high availability, security, and operational stability.
• Perform platform configuration, release management, and environment promotion activities.
• Support platform upgrades, configuration deployments, and regression validation.

Vault Configuration

• Configure and maintain Document Types, Object types, Fields, Picklists, Lifecycles, Workflows, Document Naming Rules, and Business Rules.
• Configure standard and custom business objects and document classifications.
• Manage Vault Configuration Packages and environment deployments.
• Configure document lifecycle states and state transitions.

Security & Access Management

• Configure and administer Role-Based Access Control (RBAC).
• Manage Security Profiles, Permission Sets, User Roles, Dynamic Access Control, Groups, and Domain Security.
• Provision and deprovision users and service accounts.
• Implement least-privilege access aligned with compliance requirements.

Metadata & Business Object Management

• Design and maintain metadata models supporting Regulatory business processes.
• Configure and manage standard and custom business objects.
• Maintain object relationships, reference fields, parent-child hierarchies, and object dependencies.
• Support metadata governance and data quality initiatives.

API & Integration Support

• Support integration using Veeva Vault REST APIs, Direct Data API, VQL, Export Document Versions API, and Audit Trail API.
• Configure and troubleshoot API integrations with enterprise applications and AWS cloud services.
• Support metadata extraction, document export, and archival initiatives.
• Monitor API usage and assist in performance optimization.

Migration & Archival Support

• Support document, metadata, audit trail, and business object extraction for migration and archival projects.
• Generate Vault Configuration Reports and Configuration Migration Packages.
• Validate migration completeness through reconciliation and metadata verification.
• Support system decommissioning activities.

Compliance & Validation

• Ensure platform configuration complies with GxP, 21 CFR Part 11, and internal quality standards.
• Support Computer System Validation (CSV), audit readiness, and inspection activities.
• Maintain configuration documentation, SOPs, and validation artifacts.

Platform Monitoring & Support

• Monitor Vault background jobs, integrations, and platform health.
• Troubleshoot platform configuration, security, and workflow issues.
• Provide L2/L3 production support and incident resolution.
• Collaborate with Veeva Support to resolve platform-related issues.

Preferred Skills

• Experience with enterprise migration or archival projects.
• Experience integrating Veeva Vault with AWS or other cloud platforms.
• Knowledge of Amazon S3, AppFlow, or middleware platforms.
• Familiarity with Agile delivery methodologies.
• Experience supporting regulated Life Sciences organizations.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Life Sciences, or a related discipline.
• Veeva Vault Administrator Certification or Veeva Vault Configuration Certification (preferred).