Pharmacy Trainee

Apollo Pharmacy; Chengalpattu; On-site; INR 180,000 - 320,000; Full time

Benefits offered by this job

Competitive pay & incentives

Job summary

Apollo Pharmacy is seeking a Pharmacy Trainee to assist the pharmacist in dispensing drugs per prescriptions and to manage stock and customer service at the counter. The role involves counseling patients, handling drug information queries, and ensuring timely free home deliveries where applicable.

The trainee will support inventory management, ensure proper storage, and help with billing and cash handling. Training will be provided on pharmacy operations and regulatory compliance.

Qualifications

• Assist Pharmacist in dispensing drugs per prescriptions.
• Check stock availability and raise indent for stock.
• Counsel patients on health and medicine use.
• Handle inbound calls for drug information and queries.
• Manage cash at the billing counter and perform basic calculations.
• Store drugs under proper refrigeration and ensure stock records are accurate.
• Perform inventory reconciliation and assist with deliveries.

Responsibilities

• Cross check issued medicines with the bill for patient name, item, quantity and expiry.
• Ensure accurate stock levels and raise indent when needed.
• Counsel patients on health and medication safety and follow up on deliveries.
• Handle drug information queries and support home delivery orders.
• Process cash at the billing counter as required.
• Maintain correct stock records and perform twice-weekly tallies.

Skills

Customer service

Inventory management

Stock checking

Cash handling

Job description

PHARMACY TRAINEE

Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in‑house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor.

Responsibilities

• Cross check the issuing medicines with the bill concerning patient name, item name, quantity, expiry and acknowledge the bill.
• Check the availability of stock in the pharmacy and, based on the availability, raise the indent for the stock.
• Customer Service: counsel patients/customers on health and the reaction of medicines, maintain good relations with customers/doctors, maintain the free home delivery register and follow‑up the medicine deliveries to the customers in time.
• Handle all inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders; also handle patient queries and issues concerning drug therapy and drug information.
• Handle cash at the billing counter as and when required.
• Cold Chain Management: store the drugs under proper conditions of refrigeration and security; prepare bills in computer and collect the cash; check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer.
• Inventory Management & Sales: enter stocks in computer and take the printout of receipt from stores (RS) for cross‑checking with item issue list from stores based on stock availability; import/export the stock from nearby pharmacies through BT (Branch Transfers); if a stock is not available at nearby pharmacies, directly communicate with DC – in charge and visit the DC to collect the necessary stock in case of emergency; maintain a record for out‑of‑stock items and follow‑up the same.
• Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week.
• Perform daily rack‑wise verification of fast‑moving items.
• Ensure shift hand‑over and take‑over is given before leaving the work area.
• Focus on sales and strive to attain the target of the pharmacy.
• Perform any other job assigned by the in‑charge as per exigencies of work.

Compensation & Benefits

This job is on company rolls offering competitive pay, benefits and attractive incentives.