Pharmacy Trainee

Apollo Pharmacy; Bijapur District; On-site; INR 200,880 - 267,840; Full time

Job summary

Apollo Pharmacy is seeking a Pharmacy Trainee to assist the Pharmacist in dispensing medicines and to ensure accurate stock and prompt patient counseling. The role involves handling customer queries, managing the billing process, and maintaining proper drug storage and inventory controls.

You will participate in stock management, order placement, and coordination with in-house pharmacies and delivery processes, while upholding patient safety and service quality at the pharmacy counter.

Qualifications

• Assist the Pharmacist in dispensing drugs according to prescriptions.
• Counsel patients/customers on health and reactions of medicines.
• Maintain inventory and ensure efficient stock levels.
• Handle inbound calls about drug information and patient queries.

Responsibilities

• Cross check medicines with bills for patient name, item, quantity, expiry.
• Check stock availability and raise indent for restocking.
• Provide customer service and counsel patients on health and medicine use.
• Handle cash at the billing counter when required.
• Store drugs under proper refrigeration and verify quantities and expiry dates.
• Enter stock data in computer and print receipts for cross-checking with stores.
• Coordinate inter-store transfers and communicate with DC for stock emergencies.
• Ensure 100% physical stock tally by category twice weekly.
• Perform daily rack-wise verification of fast-moving items.
• Ensure smooth shift handovers and contribute to sales targets.

Skills

Customer service

Stock management

Cash handling

Tools

Billing software

Job description

PHARMACY TRAINEE

Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in‑house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor.

Responsibilities

• Cross check the issuing medicines with the bill concerning patient name, item name, quantity, expiry and acknowledge the bill.
• Check the availability of stock in the pharmacy and, based on the availability, raise the indent for the stock.
• Customer Service: counsel patients/customers on health and the reaction of medicines, maintain good relations with customers/doctors, maintain the free home delivery register and follow‑up the medicine deliveries to the customers in time.
• Handle all inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders; also handle patient queries and issues concerning drug therapy and drug information.
• Handle cash at the billing counter as and when required.
• Cold Chain Management: store the drugs under proper conditions of refrigeration and security; prepare bills in computer and collect the cash; check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer.
• Inventory Management & Sales: enter stocks in computer and take the printout of receipt from stores (RS) for cross‑checking with item issue list from stores based on stock availability; import/export the stock from nearby pharmacies through BT (Branch Transfers); if a stock is not available at nearby pharmacies, directly communicate with DC – in charge and visit the DC to collect the necessary stock in case of emergency; maintain a record for out‑of‑stock items and follow‑up the same.
• Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week.
• Perform daily rack‑wise verification of fast‑moving items.
• Ensure shift hand‑over and take‑over is given before leaving the work area.
• Focus on sales and strive to attain the target of the pharmacy.
• Perform any other job assigned by the in‑charge as per exigencies of work.

Compensation & Benefits

This job is on company rolls offering competitive pay, benefits and attractive incentives.