Personal Loan

Zoho; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Zoho in Gurgaon is seeking a dynamic Sales Professional to drive personal loan leads, convert opportunities into applications, and ensure a seamless customer experience throughout the lending process.

You will engage with potential customers, explain loan options, guide applicants through documentation, and work to achieve individual and team sales targets in a competitive financial services environment.

Qualifications

• At least six months of relevant sales or customer service experience.
• Excellent verbal and written communication skills.
• Proven ability to manage customer relationships and inquiries.
• Experience in lead generation, conversion strategies, and sales follow-ups.
• Strong persuasive abilities and negotiation skills for loan approvals.
• Solid understanding of personal loan structures and procedures.
• Ability to process loan applications efficiently and accurately.
• Proven track record in personal loan sales and converting prospects into clients.

Responsibilities

• Actively generate and qualify new leads to fuel the sales pipeline for personal loan products.
• Engage with potential customers to understand their financial needs and present suitable loan solutions.
• Guide applicants through the loan processing lifecycle, ensuring documents are complete and accurate.
• Conduct follow-ups to address inquiries, negotiate terms, and finalize loan agreements.
• Leverage communication skills to build trust and maintain long-term customer relationships.
• Demonstrate knowledge of personal loan products to provide expert guidance and support.
• Utilize negotiation techniques to close deals and meet sales targets.

Skills

Lead generation

Negotiation

Customer service

Relationship management

Communication skills

Loan product knowledge

Tools

CRM software

Loan origination system

Job description

Gurgaon Sector 18, India | Posted on 10/05/2026

Job Description

Summary

This role within the IT Services sector focuses on driving personal loan sales and managing client relationships. The primary objective is to generate new business leads, convert them into active loan applications, and ensure a seamless customer experience throughout the lending process. This position is vital for expanding the company's loan portfolio and maintaining high standards of service delivery in a competitive financial environment.

Responsibilities

• Actively generate and qualify new leads to fuel the sales pipeline for personal loan products.
  
• Engage with potential customers to understand their financial needs and present suitable loan solutions.
  
• Guide applicants through the entire loan processing lifecycle, ensuring all documentation is accurate and complete.
  
• Conduct follow-up interactions to address inquiries, negotiate terms, and finalize loan agreements.
  
• Leverage strong communication abilities to build trust and maintain long-term customer relationships.
  
• Demonstrate in-depth knowledge of personal loan products to provide expert guidance and support.
  
• Utilize negotiation techniques to close deals and achieve individual and team sales targets.
  

Requirements

Requirements:

• Possess at least six months of relevant work experience in sales or customer service.
  
• Demonstrate excellent verbal and written communication skills.
  
• Exhibit proficiency in managing customer relationships and handling inquiries professionally.
  
• Show capability in lead generation, conversion strategies, and sales follow-ups.
  
• Display strong persuasive abilities and negotiation skills to secure loan approvals.
  
• Maintain a solid understanding of personal loan structures and application procedures.
  
• Ability to process loan applications efficiently and accurately.
  
• Proven track record in personal loan sales and converting prospects into clients.