Personal Banker

Kotak Mahindra Bank Limited; Chittoor; On-site; INR 300,000 - 500,000; Full time

Job summary

Kotak Mahindra Bank in India seeks a Personal Banker-Inbound to handle daily cash and non-cash transactions while delivering a seamless, high-quality customer experience. You will assist customers, process requests, and promote banking products to support branch objectives.

The role requires strong communication, attention to detail, and a customer-first mindset to enhance loyalty and referrals.

Qualifications

• Experience in customer service roles preferred.
• Familiar with cash handling and banking transactions.
• Strong communication and interpersonal skills.

Responsibilities

• Process cash and non-cash transactions accurately and efficiently.
• Assist customers with deposits, withdrawals, drafts, and cheque processing.
• Promote banking products and cross-sell where appropriate.
• Provide accurate information and resolve customer queries promptly.

Skills

Customer service

Cash handling

Communication

Attention to detail

Job description

Personal Banker-Inbound_BRANCH BANKING_0466_7823_1008074

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency. Manage cash and non-cash transactions efficiently and accurately. Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing. Provide general banking information and resolve customer queries promptly. Maintain high standards of speed and accuracy in all transactional processes. Identify and promote cross-selling opportunities for other banking products and services. Ensure a positive and professional customer experience to foster loyalty and referrals.