People Operations Specialist (US Startups)

Chore; India; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Chore is seeking an Operations Manager to run our clients' back-office operations, including human resources, payroll, finance and compliance for US-based founders. You will project manage critical operational matters and own the end-to-end operations with a strategic partner.

You'll reconcile accounts, close books, and handle payroll for US clients, building trusted relationships with founders as you handle budgeting, vendor selection, and compliance.

Qualifications

• Experience reconciling accounts and closing books for US clients.
• Payroll administration experience for US-based entities.
• Strong understanding of HR, finance and compliance workflows.
• Ability to project-manage operational initiatives end-to-end.
• Aptitude for vendor selection and cost-conscious decision making.

Responsibilities

• Run back-office operations for US startup founders, including HR, payroll, finance and compliance.
• Project manage critical operational issues and own the operations with the strategic partner.
• Reconcile accounts, close books and ensure accurate payroll processing.
• Develop trusted relationships with founders and provide strategic operational guidance.
• Research and propose tools/vendors with budget-conscious recommendations.

Skills

Operations management

HR

Payroll

Finance

Compliance

Project management

Vendor management

Cross-functional collaboration

Job description

When you apply, please make sure the email subject line is: "Full Name | Operations Manager | Country"

Chore runs the back office for US startup founders. HR, payroll, finance and compliance operations, handled end to end, so founders can stop doing admin and build their companies.

We exist to make every startup in the world successful. The more startups that survive and thrive, the better the world we all get to live in. We work behind the scenes to help our clients win.

• We like efficiency and we geek out on checklists
• We're transparent with each other and with our clients
• We're professional, inclusive and autonomous
• We're building a culture that trust based, genuinely fun, and pushes each of us to keep learning

More on what we do: www.hirechore.com

The Operations Manager role

We're looking for a driven Operations Manager to join the team that runs our clients' back office operations, including human resources, finance, payroll and compliance.

As an Operations Manager, you work directly with US startup founders to project manage their most critical operational matters. You work alongside a Strategic Partners, who owns the relationship. You own the operations. In short: you're the point person who keeps the lights on.

If you've spent the last few years reconciling accounts, closing books or running payroll for US clients, and you're the person who catches the error nobody else saw, this role is built for you. You'll work in compliance and equity but also handle the rest of a startup's back office, including finance, compliance, and equity because founders need one person who holds the whole picture. Internally the role is called Operations Manager. The work is the same.

These responsibilities are often tactical. But tactical doesn't mean thoughtless, and as you build trusted relationships with the founders you support, the work becomes strategic too. Our best Operations Managers end up being the person a founder calls first.

Some examples of the work we do

• Tactical work that still requires judgment. "Can you work with our accountant to get taxes filed?" or "can you get this NDA out to a customer and coordinate if there are any issues?"
• Work that gets genuinely strategic. For example, "how should I think about compensation and benchmarks for my company?"
• Research and problem solving for back office edge cases. An unusual filing. A regulator with an unhelpful website. A vendor who's gone quiet. Something that has genuinely never come up before. You go and find the answer
• Choosing tools and vendors, with cost in mind. Our clients are early stage and often bootstrapped. You research the options, compare them properly, and recommend what actually fits their budget, not the biggest name in the market. We expect you to know what things cost and to raise it before anyone asks you to

What we're looking for

We care far more about how you operate than what industry you operated in. Some of our strongest teammates came from outside startups and back office