People Operations Generalist

Alation India Pvt Ltd.; Chennai District; On-site; INR 600,000 - 800,000; Full time

Job summary

Alation India Pvt Ltd. is seeking a People Operations Generalist to join their global team in Chennai. This role focuses on HR operations and employee experience, ensuring accuracy in core HR processes while supporting employees throughout their lifecycle.

The ideal candidate will have over 5 years of HR operations experience, proficiency in Workday, and exceptional communication skills. Join our team to enhance the experience of our Alationauts!

Qualifications

• 5+ years of experience in HR operations or generalist HR role.
• Experience with Workday, especially HCM, reporting, and data management.
• Excellent written and verbal communication skills.

Responsibilities

• Own day-to-day HR operations including onboarding and benefits administration.
• Serve as a first point of contact for employee inquiries.
• Conduct compliance and benefits audits; recommend process improvements.

Skills

HR operations experience

Workday proficiency

Google Suite

Communication skills

Organizational skills

Tools

JIRA

Serval

Job description

About the Role

Alation is looking for a People Operations Generalist to join our global People team and serve as a key HR partner for our Alationauts across the company. This is a high-impact, fast-paced role sitting at the intersection of HR operations, employee experience, and systems excellence. You’ll keep the engine running — owning core HR processes, ensuring our data is accurate and our people feel supported — while partnering closely with HRBPs and cross-functional teams to scale our programs globally.

What You’ll Do

• Own day‑to‑day HR operations including onboarding/offboarding, benefits administration for India, support payroll inquiries, immigration coordination, and intranet maintenance.
• Serve as a trusted first point of contact for employee inquiries — responding promptly, troubleshooting effectively, and escalating when needed through the company’s ticketing system (e.g., JIRA, Serval).
• Partner with Talent Acquisition, IT, Payroll, and HRBPs to deliver a seamless, "red carpet" experience at every touchpoint of the employee lifecycle.
• Respond to employment verification requests and manage related documentation with accuracy and timeliness.
• Conduct periodic compliance and benefits audits; identify gaps and recommend process improvements.
• Maintain high standards of data integrity across HR systems — ensuring records are accurate, up‑to‑date, and audit‑ready.
• Pull reports, process data changes, and prepare workforce analytics for managers and business partners.
• Contribute to special projects and initiatives that support People team priorities.

What You Bring

• 5+ years of experience in HR operations or a generalist HR role.
• Hands‑on experience with Workday (strongly preferred) — including HCM, reporting, and data management; understanding of how HR modules integrate across a broader system ecosystem.
• Strong working knowledge of Google Suite (Docs, Sheets, Slides, Forms).
• Excellent written and verbal communication skills, with the ability to tailor your message to different audiences.
• Proven ability to handle sensitive, confidential information with discretion and professionalism.
• Sharp organizational skills and strong attention to detail, even when juggling competing priorities.
• Comfort with ambiguity — you can pivot quickly without losing your footing.

Competencies

• Integrity — You handle sensitive information with care. Confidentiality isn't a checkbox for you; it's a core value.
• Collaboration — You build genuine relationships across all levels of the organization and know how to get things done through partnership, not just process.
• Initiative — You don't wait to be told what needs fixing. You spot it, own it, and follow through.
• Adaptability — Priorities shift and you roll with it. You're comfortable re‑prioritizing on the fly and maintaining a positive, can‑do attitude.
• Communication — You know what to say and, more importantly, how to say it. You're a good listener and genuinely open to other perspectives.
• Analytical Thinking — You can turn raw data into meaningful insight, supporting sound decisions for managers and the broader People team.
• Technical Savvy — You can troubleshoot functional and technical issues in HR systems, with Workday experience at the top of your toolkit.
• Service Mindset — You care about the people you support. Every interaction is an opportunity to build trust and deliver a great experience.

Equal Opportunity Statement

Alation, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process if requested. This company participates in E-Verify.