ADP Workforce Systems Manager

EY; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Diversity & inclusion

Professional development

Premium benefits

Job summary

EY's Global Delivery Services in Bengaluru seeks an experienced ADP Workforce Management specialist with 8–9 years of hands-on experience. You will lead implementations, configure modules, and ensure data integrity across systems to improve workforce efficiency.

The role focuses on optimizing scheduling, time and absence management, and payroll integration using ADP Workforce Software (WFS). Strong data mapping and reporting skills are critical for driving insights and cost-effectiveness.

Qualifications

• 8–9 years of hands-on experience with ADP Workforce implementation and support.
• Implementation / Configuration experience on 3–4 projects.
• Strong understanding of ADP Workforce Software Time & Attendance modules, including scheduling, time management, absence management, and payroll integration.

Responsibilities

• Lead the implementation of ADP Workforce Management solutions aligned with business requirements and best practices.
• Configure ADP Workforce modules including scheduling, time management, absence management, and payroll integration.
• Develop and maintain data mapping rules and interfaces between ADP Workforce and other systems.
• Develop and maintain SOPs for ADP Workforce and support data migration activities as needed.
• Develop reports and dashboards to provide insights into workforce performance and utilization.
• Provide ongoing troubleshooting and user support for ADP Workforce.

Skills

ADP Workforce

Time & Attendance (WFS T&A)

Data mapping

Reporting & Analytics

Troubleshooting

Tools

ADP Workforce Software (WFS)

SAP

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are seeking an experienced ADP Workforce Management with 8–9 years of hands‑on experience. As a Workforce Management Consultant, you will play a pivotal role in optimizing workforce management processes for our organization. You will leverage your expertise in SAP Workforce Software (WFS) to implement, configure, and support solutions that drive efficiency, productivity, and cost‑effectiveness.

Your Key Responsibilities

• Implementation and Configuration:
  • Lead the implementation of ADP Workforce Management solutions, ensuring alignment with business requirements and best practices.
  • Configure ADP Workforce modules, including scheduling, time management, absence management, and payroll integration.
  • Develop and maintain data mapping rules and interfaces between ADP Workforce and other systems.
• Process Optimization:
  • Analyse current workforce management processes and identify areas for improvement.
  • Design and implement optimized processes using ADP Workforce functionalities.
  • Develop and maintain standard operating procedures (SOPs) for ADP Workforce.
• Data Management:
  • Ensure data accuracy and integrity within the ADP Workforce system.
  • Develop and maintain data quality standards and procedures.
  • Support data migration activities as needed.
• Reporting and Analytics:
  • Develop and maintain various reports and dashboards to provide insights into workforce performance and utilisation.
  • Analyse data to identify trends, opportunities, and potential issues.
  • Support decision‑making by providing accurate and timely information.
• Troubleshooting and Support:
  • Resolve technical issues related to ADP Workforce.
  • Provide ongoing support to users and address their queries.
  • Manage and prioritise support requests effectively.

Skills And Attributes For Success

• Minimum 8-9 years of experience in ADP Workforce implementation and support.
• Must have Implementation / Configuration Experience at least for 3-4 Implementation Projects
• Strong understanding of ADP Workforce Software Time & Attendance (WFS T&A) modules, including scheduling, time management, absence management, and payroll integration.

Preferred Qualifications

• Certification in ADP Workforce Time – configuration specialist PT-102 or Interface specialist PT-103 is required.
• Experience in a specific industry or functional area.
• Knowledge of other SAP modules (e.g., HR, FI, CO).
• Experience with cloud-based ADP Workforce solutions.

Key Competencies

• Independent project ownership
• Client management
• Solution design and consulting
• Problem-solving and analytical skills
• Excellent verbal and written communication

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability‑related adjustments or accommodations you may need.

• Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
• Professional Development: From entry‑level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
• People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
• Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards and cutting‑edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

Successful candidates advance to a competency‑based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

EY | Building a better working world

EY exists to build a better working world, helping to create long‑term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.