Pega Senior System Analyst

Acira Consultancy Pty Ltd; Bengaluru; On-site; INR 2,000,000 - 3,200,000; Full time

Job summary

Acira Consultancy Pty Ltd is seeking a Senior Pega Systems Analyst to bridge business, engineering, DevOps, and cyber security in delivering scalable Pega solutions. The role requires hands-on Pega expertise, release management experience, and solid security remediation acumen.

You will lead design, integration, and governance activities, coordinate DR exercises, and manage end-to-end releases across environments while collaborating with cross-functional teams to ensure secure, reliable

Qualifications

• 5+ years with Pega Platform / Pega Infinity.
• Strong knowledge of Case Management, Workflow Automation, and Decisioning.
• Experience with Security & Access Controls and Integration Services.
• Experience in Release/DevOps and Production support.
• Familiarity with Agile methodologies and delivery planning.

Responsibilities

• Support the Pega platform across production and non-production environments.
• Plan and coordinate Disaster Recovery (DR) exercises.
• Support control testing with understanding of system architecture and integrations.
• Analyse requirements and translate to scalable Pega solutions.
• Lead design across Pega Case Management, workflow automation, and business rules.
• Collaborate with architects, developers, testers, and stakeholders to deliver solutions.
• Manage end-to-end release planning, deployment coordination, and production releases.
• Drive platform governance and compliance with guardrails and standards.
• Coordinate remediation of vulnerabilities with Cyber Security teams.
• Support platform upgrades, patch management, and production support activities.
• Lead incident triage, root cause analysis, and continuous improvement.

Skills

Pega Platform

Case Management

Workflow Automation

Business Rules & Decisioning

Data Pages

Security & Access Controls

Integration Services

Performance Optimisation

Agile Experience

Production Support

Education

Degree in Computer Science/Information Technology

Tools

REST APIs

SOAP services

JSON/XML

Confluence

Event-driven architecture

Job description

We are seeking a highly skilled Senior Pega Systems Analyst to join our technology team and drive the delivery, release, and operational management of enterprise Pega applications. You will act as the bridge between business, engineering, DevOps, and cyber security teams, ensuring scalable, secure, and reliable Pega solutions are delivered across the organisation.

This role is ideal for a technically strong analyst with hands-on Pega expertise, release management experience, and a strong understanding of application security and vulnerability remediation.

Key Responsibilities

• Support the Pega platform across production and non-production environments.
• Plan and coordinate Disaster Recovery (DR) exercises.
• Support control testing activities through comprehensive understanding of system architecture, integrations, and operational processes.
• Analyse business and technical requirements and translate them into scalable Pega solutions.
• Lead solution design activities across Pega Case Management, workflow automation, business rules, and integrations.
• Collaborate with architects, developers, testers, and business stakeholders to deliver high-quality solutions.
• Manage end-to-end release planning, deployment coordination, change approvals, and production releases.
• Drive platform governance, ensuring compliance with Pega guardrails, enterprise standards, and best practices.
• Coordinate remediation of application and platform vulnerabilities, working closely with Cyber Security teams.
• Support platform upgrades, patch management, and production support activities.
• Lead incident triage, root cause analysis, and continuous improvement initiatives.
• Contribute to Agile ceremonies, backlog refinement, and delivery planning.

Required Skills & Experience

• 5+ years' experience working with Pega Platform / Pega Infinity.
• Strong knowledge of:
• Case Management
• Workflow Automation
• Business Rules & Decisioning
• Data Pages
• Security & Access Controls
• Integration Services
• Performance Optimisation

Release Management & DevOps

• Experience managing enterprise application releases and deployments.
• Knowledge of:
• Change & Release Management
• Deployment Automation
• Confluence

Security & Vulnerability Management

• Experience managing vulnerability remediation and security compliance activities.
• Understanding of:
• Secure SDLC
• OWASP Top 10
• Application Security Controls
• Risk & Compliance Frameworks
• Security Assessments and Audit Requirements

Integration & Technical Skills

• REST APIs and SOAP services
• JSON/XML
• Event-driven architecture and integration patterns
• Production support and incident management

Preferred Qualifications

• Degree in Computer Science, Information Technology, or related discipline

What We're Looking For

• Strong analytical and problem-solving skills
• Excellent stakeholder management and communication abilities
• Experience working in Agile and DevOps environments
• Ability to balance delivery, operational stability, and security requirements
• Passion for continuous improvement and automation