PC - Punjab - Waste Management

Saahas Zero Waste; Patiala District; On-site; INR 400,000 - 600,000; Full time

Job summary

Saahas Zero Waste is seeking a Project Coordinator to enable the operations team in delivering client requirements for waste management projects in Patiala, Punjab. The role requires developing SOPs, coordinating with cross-functional teams, and ensuring on-site execution with meticulous attention to detail.

You will engage clients through trainings and awareness programs, provide monthly reports, manage contracts, and support expansion opportunities while interfacing with Operations, BD, and

Qualifications

• Bachelor's/Master's in waste management or sustainability
• Experience in solid waste management preferred
• Relocate to Patiala, Punjab as it is onsite work

Responsibilities

• Coordinate operations to execute client requirements with the team.
• Develop SOPs for the project and train staff.
• Monitor operations and resolve deviations with extreme attention to detail.
• Coordinate and communicate with the team through messages, calls, and meetings.
• Engage with clients through trainings, awareness sessions, and collection drives.
• Provide monthly reports on waste management to clients.
• Identify expansion opportunities and manage contract renewals.
• Collaborate with Operations, Business Development, and Accounts to ensure satisfaction.

Skills

Project coordination

Client management

SOP development

Attention to detail

Waste management

Education

Bachelors/Masters in waste management or sustainability

Tools

MIS platform

Job description

Job Description:

ResponsibilitiesandDuties:

• TheProjectCoordinatorneedstoenableoperationsteamtoexecuteclientrequirements
• DevelopStandardOperatingProcedures(SOPs)specifictotheprojectandtrainthe project team on the SOPs forimplementation.
• TheProjectCoordinatormustfollowtheprocesswithextremeattentionto detail.
• Monitorstandardoperationsandresolveanydeviations.
• TheProject Coordinatormustknowhowtoworkalloftheequipmentfor waste processing.
• TheProject Coordinatormustcoordinateandregularlycommunicatewiththeirteam through messages, calls, andmeetings.
• TheProjectCoordinatorshouldfocusondevelopingtheecosystem
• The Project Coordinatorshouldlookintodeepclientengagementonamonthlybasis through training, awareness sessions, collection drive etc
• Understandandadheretocontractrequirements,handlingallclientissue-relatedcalls.
• Develop project-specific StandardOperating Procedures (SOPs) and train the project team on their implementation.
• Serve as the primary point ofcontact for clients, engaging with them to address any gaps and organizesensitization,awarenessprograms,andtrainingsonresponsiblewaste management.
• Provide clients with regular updateson their waste management through monthly qualitative and quantitative reports.
• Identify potential business expansion opportunitiesand manage contract statuses by monitoring expirations, negotiating renewals,and analyzing current Profit and Loss (P&L) statements, scrap revenue,infrastructure, and scope of work.
• Collaborate closely with Operations, BusinessDevelopment, and Accounts departments to ensure customer satisfaction, managingclient-related activity data through our Management Information System (MIS)platform.
• Participate in environmental clubactivities initiated by clients as part of client engagement efforts.
• Gather monthly feedback from clients and sharestatus reports with internal teams to enhance operational efficiency.
• Develop customized proposals tailored to clientrequirements and collaborate with the team to create proposals aligned withmarket needs.
• Evaluate various waste management technologies to provide suitable solutions to clients.
• Utilize market knowledge andcompetitor analysis to identify and develop the companys unique sellingpropositions and differentiators.
• Workwiththeleadershipteamtoenhancethecompanyscommunications strategy.
• Conduct market research, includingcompetitor analysis, and maintain a marketing strategy while collecting andassessing customer feedback.

a)Client Experience:

• The Project Coordinatorshould ensure that the clients interactingwith them on the ground are satisfied with Company services.
• The Project Coordinator will understand the contract requirements and be responsible for accepting and handling all issue related calls byclients in coordination with client team
• Meetclientsregularlytoensureclientsatisfactionandadjustprocessesif required
• Ensureclientsidetrainingsare completed.
• As the face of the company to ourclients, you will deeply engage with client to address gaps and schedule sensitization, awareness programs, and trainings for our clients on responsiblewaste management.
• The Project Coordinator will updateclients on their waste managed by sending monthly qualitative and quantitative reports monthly reports to them

b)Targets and Deliverables:

• Regularweekly, monthlyandquarterlymeetingsthroughafixedcalendarwithClient Team
• RaisingInvoicesforservicesofferedby10thofevery month
• MoU/Agreementtobemonitoredandrenewedupon expiry
• Meetingclientsregularlytoensureclientsatisfaction
• Optimizeoperationalrequirementstomaintainservicedeliverywhilereducingcosts
• Capturefleetdetailsandexpensesonmonthly basis
• InvoicestobeuploadedinVMSontimely basis

Requirements

• bachelors/masters in waste management or sustainability
• work experience in solid waste management preferred
• relocate to patiala, punjab as it is an onsite work