Payroll Operations Senior Analyst - Mumbai vikhroli - Rotational shift

Staffing Services; Mumbai Suburban; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Staffing Services is seeking a Payroll Sr Analyst to manage end-to-end payroll for clients, ensuring accuracy and timeliness. The role includes leading a team and coordinating with client stakeholders to deliver compliant payroll operations.

The candidate should excel in Excel, understand payroll controls, and have familiarity with ERP systems like SAP, Workday or PeopleSoft. Collaboration with cross-functional teams and continuous improvement are key aspects of the job.

Qualifications

• End-to-end payroll processing experience.
• Knowledge of payroll laws and compliance.
• Experience with payroll controls and reconciliations.
• Proficient in Excel (Vlookup, Pivot tables).
• Payroll certification is a plus.

Responsibilities

• Manage end-to-end payroll for client accurately and on time.
• Lead and develop the payroll team and coordinate with client stakeholders.
• Create plans and schedules for tasks and projects.
• Document progress, issues and agreements; update dashboards.
• Support root cause analysis and corrective actions.
• Collaborate with internal and third-party teams; escalate as needed.
• Assist in knowledge transfer and process improvements.

Skills

Payroll Processing

Excel

ERP Systems (SAP/Workday/PeopleSoft)

Payroll Laws Knowledge

Stakeholder Management

Team Leadership

KPI/SLA Knowledge

Disaster Recovery Planning

Communication

Documentation

Education

None

Tools

SAP

Workday

PeopleSoft

Job description

The Payroll Sr Analyst will be responsible to manage end to end payroll for client by making sure payroll is processed Accurate and On-time. Also, Responsible to Manage Team and Client Stakeholders.

Key Responsibilities

• Knowledge of Payroll laws (e.g., US W4/W2, final paycheck, state agreements).
• Strong understanding of Payroll controls and checks.
• Knowledge of ERP apps like SAP, Workday, PeopleSoft is a plus.
• Proficient in Excel (Vlookup, Pivot tables).
• Payroll certification is a plus.
• Understand process metrics (SLA, KPI, OLA).
• Escalate issues and seek advice when needed.
• Ensure Business Continuity and Disaster Recovery plans are up-to-date.
• Create plans and schedules for tasks and projects.
• Document progress, issues, and agreements.
• Support root cause analysis and corrective actions.
• Participate in Knowledge Transfer for processes.
• Update process dashboards and
• Update process dashboards and attend business meetings.
• Escalate tech issues to Accenture Local IT.
• Support client visits and propose process improvements.
• Collaborate with internal and third-party teams.

Team Development

• Ensure team is properly staffed with skilled resources.
• Guide team members on responsibilities, career, and succession planning.
• Set clear performance metrics and reward achievements.
• Support training for regional teams and onboard new members.
• Boost team morale with bonding exercises.
• Address people-related queries and liaise with HR.
• Ensure team understands their goals and performance evaluation.
• Retain talent and establish growth paths.
• Resolve issues through the escalation process.

Additional Responsibilities

• Lead or assist in analyzing and reporting responsibilities.
• Participate in activities or projects for the team.
• Help manage and report on specialist budget.
• Define standards and reusable approaches across functions.
• Provide strong customer service and be a role model.
• Supervise less experienced team members when needed.
• Assist in creating annual team objectives.
• Help with the interview process for new hires.