Payroll Associate (Spanish Speaking along with Payroll or HCM exp)

UKG; Pune District, Dadri; Hybrid; INR 600,000 - 800,000; Full time

Job summary

UKG is hiring a Payroll Associate in Pune, supporting end-to-end payroll operations for LATAM countries. The role requires 3-8 years of payroll experience, advanced Spanish proficiency, and strong analytical skills.

The ideal candidate will manage payroll processing, resolve discrepancies, and maintain client relations. UKG aims to promote diversity and inclusion in the workplace.

Qualifications

• 3 to 8 years of payroll experience with strong exposure to LATAM payroll.
• Experience supporting payroll via ICP model.
• Strong understanding of payroll compliance, reconciliations, and controls.

Responsibilities

• Execute end-to-end payroll processing for assigned LATAM countries.
• Review payroll inputs, outputs, reconciliations, and variance reports.
• Manage client interactions and handle escalations with appropriate ownership.

Skills

LATAM payroll experience

Advanced Spanish proficiency (B2+)

Advanced Excel skills

Stakeholder management

Analytical and problem-solving skills

Education

Relevant Payroll certification (CPP or FPC equivalent)

Tools

UKG Pro

Job description

We are having multiple openings for the role of Payroll Associate (Spanish Speaking along with any Global Payroll or any HCM experience) at the Noida (Sector 62) & Pune (Kalyani Nagar).

Role Overview

The Payroll Specialist supports end-to-end payroll operations for assigned LATAM countries from a global delivery environment, ensuring accurate, compliant, and timely payroll execution. The role partners with In-Country Partners (ICPs), clients, and internal stakeholders to deliver high-quality payroll services and resolve complex issues in a multi-country environment.

Key Responsibilities

• Execute end-to-end payroll processing for assigned LATAM countries (e.g.: Mexico, Colombia, Brazil, Argentina, etc)
• Review payroll inputs, outputs, reconciliations, and variance reports
• Partner with ICPs to ensure accurate and timely payroll delivery
• Investigate and resolve payroll discrepancies and client/employee queries within SLAs
• Support GTN balancing, statutory reporting, and compliance activities
• Manage client interactions and handle escalations with appropriate ownership
• Support integrations (employee data, time files) and drive root cause resolution
• Maintain strong stakeholder relationships across clients, ICPs, and internal teams
• Contribute to process improvements, documentation, and knowledge sharing
• Ensure adherence to internal controls, SOC requirements, and year-end activities

Required Qualifications

• 3 to 8 years of payroll experience with strong exposure to LATAM payroll
• Experience supporting payroll via ICP (In-Country Partner) model
• Advanced Spanish proficiency (B2+) with ability to manage business communication
• Experience supporting one or more LATAM countries (multi-country preferred)
• Experience in handling client escalations and complex payroll issues
• Strong understanding of payroll compliance, reconciliations, and controls
• Strong analytical, problem-solving, and stakeholder management skills
• Advanced Excel skills (Pivot Tables, VLOOKUPs, formulas) for payroll analysis
• Ability to work in LATAM-aligned shifts (evening/night IST as required)

Preferred Qualifications

• Experience with UKG Pro or other global payroll platforms
• Experience in shared services/global delivery model
• Exposure to payroll implementations or transitions
• Relevant Payroll certification (CPP or FPC equivalent)

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [e-mail]