Payment Associate-4

Harris Global Business Services (GBS); Mumbai; On-site; INR 300,000 - 600,000; Full time

Job summary

Harris Global Business Services (GBS) in Mumbai is hiring a Medical Billing Specialist to handle payment posting and revenue cycle tasks. The role requires posting payments from insurers, government programs, and patients, along with processing ERA/EOBs and applying adjustments as per payer guidelines.

You will reconcile daily deposits, manage denials, collaborate with billing/AR teams, and generate routine reports while ensuring HIPAA compliance. Proficiency in Excel and RCM tools is essential.

Qualifications

• Bachelor’s degree in accounting, finance, business administration, or related field (preferred).
• 1–3 years of experience in medical billing, payment posting, or revenue cycle management.
• Experience working with RCM software (e.g., EPIC, eClinicalWorks, NextGen, Athenahealth, Kareo or Cerner).
• Strong understanding of insurance reimbursement, medical billing, and denial management.
• Proficiency in MS Excel, accounting principles, and payment reconciliation.
• Knowledge of HIPAA regulations and compliance standards.

Responsibilities

• Process and post payments from insurers, government programs, and patients.
• Process Electronic Remittance Advices (ERA) and manual Explanation of Benefits (EOB).
• Apply necessary adjustments, refunds, and write-offs per payer guidelines.
• Balance and reconcile daily deposits with posted payments.
• Denial management and reconciliation; identify and post insurance denials with timely follow-up.
• Work with billing and accounts receivable teams to correct claim errors and resubmit claims.
• Track underpayments and escalate discrepancies to the RCM Manager.
• Generate daily, weekly, and monthly reports on payment trends, denials, and discrepancies.
• Ensure compliance with HIPAA and Medicare guidelines.
• Coordinate with the billing team, accounts receivable, and insurance companies to resolve payment discrepancies.
• Respond to inquiries from internal teams regarding posted payments.
• Escalate unresolved payment issues to the appropriate leadership.

Skills

MS Excel

HIPAA compliance

Denial management

Communication

Education

Bachelor's degree in accounting, finance, business administration, or related field

Tools

EPIC

eClinicalWorks

NextGen

Athenahealth

Kareo

Cerner

Job description

Job Description:

Primary Functions

• Payment Processing & Posting


• Post payments from insurance companies, government programs (Medicare/Medicaid), and patients into the RCM system.


• Process Electronic Remittance Advices (ERA) and manual Explanation of Benefits (EOB).


• Apply necessary adjustments, refunds, and write-offs per payer guidelines.


• Balance and reconcile daily deposits with posted payments.


• Denial Management & Reconciliation


• Identify and post insurance denials while ensuring timely follow-up for resolution.


• Work with the billing and accounts receivable teams to correct claim errors and resubmit claims.


• Track underpayments and elevate discrepancies to the RCM Manager.


• Reporting & Documentation


• Maintain accurate payment records and reconciliation reports.


• Generate daily, weekly, and monthly reports on payment trends, denials, and discrepancies.


• Ensure compliance with company policies and industry regulations (HIPAA, Medicare guidelines).


• Communication & Collaboration


• Coordinate with the billing team, accounts receivable, and insurance companies to resolve payment discrepancies.


• Respond to inquiries from internal teams regarding posted payments.


• Escalate unresolved payment issues to the appropriate leadership.

Job Qualifications

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field (preferred).


• 1-3 years of experience in medical billing, payment posting, or revenue cycle management.


• Experience working with RCM software (e.g., EPIC, eClinicalWorks, NextGen, Athenahealth,Kareo or Cerner


• Strong understanding of insurance reimbursement, medical billing, and denial management.


• Proficiency in MS Excel, accounting principles, and payment reconciliation.


• Knowledge of HIPAA regulations and compliance standards.