Payerpath Consultant I

Veradigm®; Pune District; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid Work Environment

Tuition Reimbursement Program

Quarterly Company-Wide Recharge Days

Cheer awards

Job summary

Veradigm is seeking a Payerpath Consultant to be the first line of support for customers, providing expert assistance over the phone and helping users navigate our healthcare products. In a collaborative team, you will participate in implementations, training, and ongoing client communications to ensure successful deployments and high client satisfaction.

This role offers growth, exposure to cutting-edge health technology, and a hybrid work environment with opportunities to develop technical and

Qualifications

• Graduates with a B.com, BCA, BSc, BA (with a strong interest in computers), or related fields are encouraged to apply.
• A basic understanding of technical concepts and troubleshooting abilities will help you succeed in this role.

Responsibilities

• Provide implementation and training for Allscripts applications and designated third-party products.
• Analyze, resolve/escalate problems encountered during implementation and coordinate with other departments as needed.
• Provide information, advice, guidance and updates throughout the implementation lifecycle to assist management and reduce risk.

Skills

Strong Communicator

Analytical Thinker

Tech Knowledge

Education

B.com

BCA

BSc

BA (with a strong interest in computers)

Tools

Allscripts applications

Job description

Job Description:

Join the Veradigm Team as a Payerpath Consultant!

Why Veradigm?

At Veradigm, we're at the forefront of providing innovative healthcare technology solutions, and we believe in empowering our team to grow, learn, and make a real impact. If you're looking for a dynamic role that offers growth potential, hands‑on experience, and the opportunity to work with cutting‑edge technology, this is the place for you!

Role Overview

We are seeking passionate and driven individuals to join our team as Payerpath Consultant. In this role, you will be the first line of support for our customers, providing expert assistance over the phone while making a difference in their experience with our products. If you enjoy solving problems, working in a fast‑paced environment, and being part of a team that values collaboration, this is the opportunity for you!

Key Responsibilities:

• Accountability – Working under supervision, encumbent requires assistance for tasks below.
• Productivity & Revenue Growth – Achieve monthly revenue and/or productivity goals as set by fiscal year budget.
• Quality Measures – Client Satisfaction & Client Comprehension post-imp – Meet or exceed the overall client satisfaction goals (as established by NPS targets and EDI calls post implementation).
• Implementation & Training to meet requirements as specified
• Manage assigned implementation projects and training of Allscripts applications and designated 3rd party products
• Analyze, resolve/escalate problems encountered by the team during the implementation of products and when appropriate interfacing to third party systems. This will include detailed issue escalation and resolution through interaction with other Allscripts departments and, where appropriate, the escalation of complex or system wide issues to the Implementation Manager.

• Provide recommendations to the client for integration of the installed products into the client’s workflow and processes.
• Technical Review
• Review test files (as appropriate) send and advise the client of findings/results.
• Test the system set-up to ensure basic system integrity
• Reporting/Documentation
• Maintain compliance with departmental metrics regarding documentation of the implementation process. Produce reports and/or documents as required
• Provide information, advice, guidance and updates throughout the implementation lifecycle to assist management to eliminate risks and increase the likelihood of project success

What We’re Looking For:

• Strong Communicator: Excellent verbal and written communication skills are essential to thrive in this role.
• Analytical Thinker: A natural problem solver with a knack for troubleshooting and thinking outside the box.
• Tech-Knowledge: Comfortable with basic technical concepts and eager to learn.

Qualifications:

• Educational Background: Graduates with a B.com, BCA, BSc, BA (with a strong interest in computers), or related fields are encouraged to apply.
• Tech & Troubleshooting Skills: A basic understanding of technical concepts and troubleshooting abilities will help you succeed in this role.

Why Work at Veradigm?

• Impact: Every day, you’ll contribute to improving healthcare solutions that matter.
• Growth: Opportunities for career advancement and skill development.
• Culture: Join a team that values collaboration, transparency, and continuous learning.

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

Benefits

• Quarterly Company-Wide Recharge Days
• Flexible Work Environment (Hybrid)
• Peer‑based incentive “Cheer” awards
• Tuition Reimbursement Program

https://veradigm.com/about-veradigm/careers/benefits/

https://veradigm.com/about-veradigm/careers/culture/

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.