Patient Relationship Executive

Happinesscue; Dadri, Gurugram District, Delhi; On-site; INR 180,000 - 240,000; Full time

Job summary

Happinesscue is seeking a Patient Relationship Executive to manage day-to-day patient coordination, appointment handling, documentation, and customer service. You will interact with patients, vendors, and internal teams after initial training.

The role emphasizes clear communication, organization, and ownership of routine tasks, with some weekend or extended hours as needed across Delhi NCR / Gurugram / Noida / Mumbai.

Qualifications

• 1–4 years of experience required.
• Based across Delhi NCR / Gurugram / Noida / Mumbai.
• Occasional weekend work or extended hours may be required.
• Clear communication, organisation and ownership of routine responsibilities after training.

Responsibilities

• Coordinate assigned work with stakeholders.
• Respond to relevant enquiries from patients and partners.
• Maintain records and reports accurately.
• Follow up to ensure activities are completed on time.
• Interact with colleagues, customers, vendors or partners as needed.

Skills

Customer service

Communication

Organised

Job description

Job Summary

One of our clients is looking for a dependable professional for this role and we are handling the initial recruitment. As Patient Relationship Executive, you will handle day-to-day responsibilities connected with patient coordination, appointment handling, documentation, communication, customer service.

Responsibilities

• Coordinating assigned work
• Responding to relevant enquiries
• Maintaining records and reports
• Following up with stakeholders and ensuring that agreed activities are completed on time
• The work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment.

Requirements

• The role is suitable for candidates with 1?4 years
• Based across Delhi NCR / Gurugram / Noida / Mumbai
• Occasional weekend work or extended hours may be required
• The ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training.

Location -

Delhi / NCR , Gurugram , Noida , Mumbai