Patient Care Executive

Hindco Recruitment Consultants; Pune District; On-site; INR 300,000 - 360,000; Full time

Job summary

Hindco Recruitment Consultants in Pune is seeking a dedicated Patient Care Coordinator to support patients through scheduling, registration, admissions and discharge processes.

You will coordinate with doctors, nursing staff, diagnostic centers and other departments to ensure smooth patient care, while addressing queries and concerns in a courteous, efficient manner.

The role may require rotation and adaptability to a busy hospital environment, ensuring excellent patient experiences at all times.

Qualifications

• Strong customer service and patient relationship management abilities.
• Good coordination, problem solving, and multitasking skills.
• Ability to work in rotational shifts, if required.

Responsibilities

• Assist patients with appointment scheduling, registration, admissions, and discharge processes.
• Coordinate with doctors, nursing staff, diagnostic centers & other departments to ensure smooth patient care.
• Handle patient queries & concerns.

Skills

Customer service

Patient relationship management

Coordination

Problem solving

Multitasking

Job description

• Assist patients with appointment scheduling, registration, admissions, and discharge processes.
• Coordinate with doctors, nursing staff, diagnostic centers & other departments to ensure smooth patient care.
• Handle patient queries & concerns.

Required Candidate profile

• Strong customer service and patient relationship management abilities.
• Good coordination, problem solving, and multitasking skills.
• Ability to work in rotational shifts, if required.