Patient Care Executive

Hindco Recruitment Consultants; Ernakulam; On-site; INR 180,000 - 240,000; Full time

Job summary

Hindco Recruitment Consultants in Kerala seeks an onboarding administrator to assist patients with appointments, registrations, admissions and discharges within a hospital setting. You will liaise with doctors, nursing staff, diagnostic centers and other departments to ensure smooth patient care.

The role requires strong customer service and relationship skills, plus coordination and multitasking abilities.

Qualifications

• Strong customer service and patient relationship management abilities.
• Good coordination, problem solving, and multitasking skills.
• Ability to work in rotational shifts, if required.

Responsibilities

• Assist patients with appointment scheduling, registration, admissions, and discharge processes.
• Coordinate with doctors, nursing staff, diagnostic centers & other departments to ensure smooth patient care.
• Handle patient queries & concerns.

Skills

Customer service

Patient relationship management

Coordination

Problem solving

Multitasking

Shift flexibility

Job description

• Assist patients with appointment scheduling, registration, admissions, and discharge processes.
• Coordinate with doctors, nursing staff, diagnostic centers & other departments to ensure smooth patient care.
• Handle patient queries & concerns.

Required Candidate profile

• Strong customer service and patient relationship management abilities.
• Good coordination, problem solving, and multitasking skills.
• Ability to work in rotational shifts, if required.