Patient Care Executive

Hindco Recruitment Consultants; New Delhi; On-site; INR 180,000 - 240,000; Full time

Job summary

Hindco Recruitment Consultants invites applications for a Front Desk / Patient Care Coordinator role in New Delhi. The successful candidate will assist patients with appointment scheduling, registration, admissions, and discharge processes in a fast-paced hospital environment.

They will coordinate with doctors, nursing staff, diagnostic centers and other departments to ensure smooth patient care, while addressing patient queries and concerns with empathy and professionalism.

Qualifications

• Strong customer service and patient relationship management abilities.
• Good coordination, problem solving, and multitasking skills.
• Ability to work in rotational shifts, if required.

Responsibilities

• Assist patients with appointment scheduling, registration, admissions, and discharge processes.
• Coordinate with doctors, nursing staff, diagnostic centers & other departments to ensure smooth patient care.
• Handle patient queries & concerns.

Skills

Customer service

Patient relationship management

Coordination

Problem solving

Multitasking

Rotational shifts

Job description

• Assist patients with appointment scheduling, registration, admissions, and discharge processes.
• Coordinate with doctors, nursing staff, diagnostic centers & other departments to ensure smooth patient care.
• Handle patient queries & concerns.

Required Candidate profile

• Strong customer service and patient relationship management abilities.
• Good coordination, problem solving, and multitasking skills.
• Ability to work in rotational shifts, if required.