Patient Caller (US Healthcare RCM)

PAIX Services; Chennai District; Presencial; INR 279 000 - 469 000; Tempo integral

Resumo da oferta

PAIX Services is seeking a Patient Caller to join our US Healthcare Revenue Cycle Management team in Chennai. You will contact patients about outstanding balances, explain billing options, and document interactions with accuracy while maintaining a courteous, professional tone.

Candidates with AR Calling experience and strong communication skills are encouraged to apply. The role requires willingness to work in US shifts and to operate from office five days a week.

Qualificações

• Graduation in any field.
• Strong verbal and written communication skills.
• Experience in Patient Calling or Customer Service preferred.
• Candidates with AR Calling experience and excellent communication skills can apply.
• Basic understanding of US Healthcare RCM is an added advantage.
• Willingness to work in US shifts.

Responsabilidades

• Contact patients regarding outstanding balances and payment-related inquiries.
• Explain billing details, payment options, and account status.
• Maintain accurate documentation of patient interactions.
• Ensure professional and courteous communication with patients.
• Meet quality and productivity targets.
• Coordinate with internal teams for account resolution.

Conhecimentos

AR Calling experience

Excellent communication

Verbal and written communication

Customer service

Formação académica

Any Graduate

Descrição da oferta de emprego

We are looking for Patient Callers to join our US Healthcare Revenue Cycle Management (RCM) team. The role involves interacting with patients regarding outstanding balances, payment arrangements, account inquiries, and providing excellent customer support.

Candidates with AR Calling experience and strong communication skills are also encouraged to apply, as their experience in handling insurance follow-ups and healthcare processes will be valuable in this role.

Key Responsibilities

• Contact patients regarding outstanding balances and payment-related inquiries.
• Explain billing details, payment options, and account status.
• Maintain accurate documentation of patient interactions.
• Ensure professional and courteous communication with patients.
• Meet quality and productivity targets.
• Coordinate with internal teams for account resolution.

Requirements

• Any Graduate.
• Good verbal and written communication skills.
• Experience in Patient Calling or Customer Service is preferred.
• Candidates with AR Calling experience and excellent communication skills can also apply.
• Basic understanding of US Healthcare RCM will be an added advantage.
• Willingness to work in US shifts.

Preferred Skills

• Excellent communication and interpersonal skills.
• Customer service orientation.
• Ability to handle patient conversations professionally.
• Knowledge of healthcare billing processes is an advantage.

Work Details

• Mode of Work: Work from Office (All 5 days Monday to Friday)
• Shift: US Shift
• Eligibility: Only male candidates can apply