Partner Support Chennai

FR8; Tamil Nadu; On-site; INR 200,000 - 340,000; Full time

Job summary

A leading transportation startup is looking for a Payment Follow Up Officer in Tamil Nadu, India. The role involves collecting payments on time, maintaining relationships with truck owners, and pitching value-added services. The ideal candidate should have strong communication skills in Hindi and the ability to follow up effectively with customers. Join us to make a significant impact in the transportation industry while achieving your career goals.

Qualifications

• Strong communication skills in Hindi to interact with customers effectively.
• Ability to convince truck owners about value-added services.
• Expertise in following up with customers to ensure payments.

Responsibilities

• Collect payments on time for advances and pending amounts.
• Achieve growth targets set by the company.
• Strictly follow processes and assertively communicate with customers.
• Provide daily progress updates to the national manager.
• Maintain strong relationships with customers.
• Identify and report default customers.
• Coordinate with customers and address all their concerns.
• Keep the customers happy and engaged in our platform.
• Bring back the inactive customers and encourage them to use our app for business.
• Pitch value added services like Fastag, Insurance, Fuel card.
• Achieve targets by convincing truck owners with the benefits of these services.

Skills

Good communication in Hindi

Convincing skills

Continuous follow up

Job description

At FR8 we believe in improving the lives of truck owners by providing more loads to their trucks. Our endeavor is to ensure 2 million Indian truck owners get the load they want with assured payments. With this spirit we take challenges head‑on, explore new opportunities and rewrite the rules of the transportation industry.

Do you want to impact the lives of millions through your work? Do you learn, grow and create something unique? Come join us, one of the fastest growing start‑ups and live your dreams of making a difference.

For more information, visit our website www.fr8.in.

YouTube: Hindi: https://youtu.be/YVosjW-iZK0 English: https://youtu.be/PH-LZfpcnjg

Facebook page: https://www.facebook.com/fr8.in

Payment Follow Up Officer

• Collect payments on time – advance and pending payments within the required timeline.
• Achieve target for company's growth.
• Strictly follow the process and be assertive in communication.
• Update the progress on a daily basis to the national manager in the morning meet.
• Maintain good relationship with customers.
• Raise red flag when there is a default customer.

Support

• Coordinate with customers and address all their concerns.
• Keep the customers happy and engaged in our platform.
• Bring back the inactive customers and encourage them to use our app for business.

VAS Sales

• Pitch value added services like Fastag, Insurance, Fuel card.
• Achieve targets by convincing truck owners with the benefits of these services.

Skills required

• Good communication in Hindi.
• Convincing skills.
• Continuous follow up.