Partner Solutions Engineer

LE400 Automation Anywhere Software Pvt. Ltd.; Bengaluru; On-site; INR 1,400,000 - 2,000,000; Full time

Job summary

Automation Anywhere is seeking a Partner Solutions Engineer to be the technical cornerstone of its partner‑led go‑to‑market, driving ITSM automation and APA platform integrations with GSIs, SIs, and regional partners in India.

The role requires 10+ years of experience, 5+ in pre‑sales, and hands‑on expertise with ITSM and enterprise automation platforms, with travel up to 40%.

Qualifications

• 10+ years of professional experience, with 5+ years in pre‑sales, solutions engineering, or solution consulting roles at an enterprise software or SaaS company.
• Hands‑on experience with ITSM platforms including integration patterns, workflow design, and the broader technology landscape.
• Demonstrated experience working within a partner or channel motion: co‑selling alongside GSIs, regional SIs, VARs, or system integrators.
• Proven expertise with enterprise automation platforms—Automation Anywhere, UiPath, Blue Prism, or equivalent.
• Ability to travel up to 40% to partner and customer sites.

Responsibilities

• Own Technical Success in Partner‑Led Deals: Lead technical strategy and execution on high‑priority ITSM and APA opportunities sourced and co‑sold through GSI and regional SI/VAR partners—from discovery and architecture through POC and close.
• Serve as the definitive Automation Anywhere technical authority in partner‑led customer engagements, ensuring solutions are designed for business impact, not just technical correctness.
• Co‑develop tailored solution architectures that integrate Automation Anywhere's APA platform with other platforms, demonstrating clear ROI and measurable outcomes for enterprise customers.
• Drive Deal Strategy: Position AA's agentic automation capabilities—including AI agents, LLM‑powered workflows, and intelligent document processing—within transformation narratives that resonate with both business and IT stakeholders.
• Design and lead compelling POCs and technical workshops that accelerate partner deal cycles and validate AA as the platform of choice.
• Provide competitive technical advocacy in deals, equipping partners with the differentiated positioning needed to win against competitors.
• Elevate Partner Technical Capability: Coach and mentor partner SEs on deal strategy, solution design, and demo best practices; raise the quality of the partner‑led technical motion without taking the wheel away from them.
• Build and contribute to partner‑ready solution assets: reference architectures, use case playbooks, integration blueprints, and battlecards.
• Serve as the escalation point for complex technical challenges that exceed partner SE capacity, ensuring no deal is lost due to technical gaps.
• Operate as a Strategic Voice: Engage C‑suite and senior IT leadership at customer organizations, articulating the strategic value of an AI‑native automation platform within enterprise ITSM and service delivery transformation.
• Represent Automation Anywhere at partner events, QBRs, and industry forums, reinforcing Automation Anywhere's thought leadership in Agentic Automation and ITSM.
• Collect channel partner and market intelligence—competitive signals, technology gaps, emerging use cases—and feed back into AA's product, alliance, and go‑to‑market teams.
• Architect scalable partner solutions: Design reusable solution frameworks and integration patterns that enable GSI and regional SI partners to replicate AA value across their customer portfolios.
• Stay at the forefront of agentic AI, LLM orchestration, RAG, and MCP standards, translating emerging capabilities into concrete partner‑ready solutions.

Skills

ITSM platforms

Partner motion

Automation platforms

Pre-sales experience

Stakeholder communication

Education

Bachelor’s degree in Computer Science/Engineering

Tools

Automation Anywhere

UiPath

Blue Prism

Salesforce

SAP

Job description

About Us

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI‑powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end‑to‑end orchestration, document processing, and analytics—all delivered with enterprise‑grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.

Job Location

Bangalore, Mumbai, Delhi

Experience

10+ Years

Job Opportunity

Automation Anywhere is redefining how enterprises work through Agentic Process Automation (APA) — AI‑native agents that automate complex, end‑to‑end business processes. Our partner ecosystem is central to how we reach and serve global enterprises, and we are looking for a Partner Solutions Engineer to be the technical cornerstone of that motion.

Responsibilities

• Own Technical Success in Partner‑Led Deals: Lead technical strategy and execution on high‑priority ITSM and APA opportunities sourced and co‑sold through GSI and regional SI/VAR partners—from discovery and architecture through POC and close.
• Serve as the definitive Automation Anywhere technical authority in partner‑led customer engagements, ensuring solutions are designed for business impact, not just technical correctness.
• Co‑develop tailored solution architectures that integrate Automation Anywhere's APA platform with other platforms, demonstrating clear ROI and measurable outcomes for enterprise customers.
• Drive Deal Strategy: Position AA's agentic automation capabilities—including AI agents, LLM‑powered workflows, and intelligent document processing—within transformation narratives that resonate with both business and IT stakeholders.
• Design and lead compelling POCs and technical workshops that accelerate partner deal cycles and validate AA as the platform of choice.
• Provide competitive technical advocacy in deals, equipping partners with the differentiated positioning needed to win against competitors.
• Elevate Partner Technical Capability: Coach and mentor partner SEs on deal strategy, solution design, and demo best practices; raise the quality of the partner‑led technical motion without taking the wheel away from them.
• Build and contribute to partner‑ready solution assets: reference architectures, use case playbooks, integration blueprints, and battlecards.
• Serve as the escalation point for complex technical challenges that exceed partner SE capacity, ensuring no deal is lost due to technical gaps.
• Operate as a Strategic Voice: Engage C‑suite and senior IT leadership at customer organizations, articulating the strategic value of an AI‑native automation platform within enterprise ITSM and service delivery transformation.
• Represent Automation Anywhere at partner events, QBRs, and industry forums, reinforcing Automation Anywhere's thought leadership in Agentic Automation and ITSM.
• Collect channel partner and market intelligence—competitive signals, technology gaps, emerging use cases—and feed back into AA's product, alliance, and go‑to‑market teams.
• Architect scalable partner solutions: Design reusable solution frameworks and integration patterns that enable GSI and regional SI partners to replicate AA value across their customer portfolios.
• Stay at the forefront of agentic AI, LLM orchestration, RAG, and MCP standards, translating emerging capabilities into concrete partner‑ready solutions.

Qualifications

• 10+ years of overall professional experience, with 5+ years in pre‑sales, solutions engineering, or solution consulting roles at an enterprise software or SaaS company.
• Hands‑on experience with ITSM platforms including integration patterns, workflow design, and the broader technology landscape.
• Demonstrated experience working within a partner or channel motion: co‑selling alongside GSIs, regional SIs, VARs, or system integrators, and understanding how to win through partners rather than independently.
• Proven expertise with enterprise automation platforms—Automation Anywhere, UiPath, Blue Prism, or equivalent—including the ability to build and demonstrate production‑quality automations and agentic workflows.
• Fluency in the broader enterprise application ecosystem: SAP, Salesforce, Oracle, ServiceNow, Workday, and their integration within automation architectures.
• Working knowledge of agentic AI concepts: LLMs, RAG, prompt engineering, AI agent frameworks, and how they apply to enterprise automation use cases.
• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degrees and platform certifications (AA, UiPath, ServiceNow) are a plus.
• Ability to travel up to 40% to partner and customer sites.

Key Competencies

• Partner‑first mindset—builds trust that drives long‑term co‑sell relationships.
• Fluent with both C‑suite executives and hands‑on technical architects.
• Deep ITSM domain fluency.
• Strong influencing skills without direct authority.
• Comfortable operating in ambiguity—builds structure and playbooks.
• Exceptional verbal, written, and presentation skills.

Job Segment

Pre‑Sales, Partner Solutions, ITSM Automation, Agentic Process Automation, GSI, Enterprise SaaS, AI Agents