Partner - Credit Control & Collections

Embee Software; Mumbai; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Embee Software is seeking an experienced Partner – Credit Control to lead the end-to-end credit control and collections process for the Mumbai region. The role focuses on customer follow-ups, account reconciliations, MIS reporting, and close coordination with internal stakeholders to ensure timely cash collections.

The candidate will manage large corporate accounts, analyze DSO and ECL, and drive improvements in collection efficiency while ensuring compliance with company policies.

Qualifications

• Education: 10+2 with a minimum of 60%.
• B.Com / M.Com (mandatory).
• Experience: Minimum 6 years in Credit Control; total 5–8 years, preferably in an IT/software company.

Responsibilities

• Manage end-to-end credit control and collections cycle for the region.
• Handle large corporate accounts and timely payments.
• Conduct regular payment follow-ups and issue resolution.
• Perform account reconciliations and payment adjustments in SAP.
• Monitor DSO, provisions, and ECL with root-cause analyses.
• Prepare MIS reports, dashboards, and PPTs for management.
• Develop and track Forecast vs. Collection reports using Excel.
• Coordinate with Sales, Finance, Tax, and Billing teams to resolve issues.
• Ensure compliance with internal credit policies and best practices.
• Support process improvements to reduce outstanding receivables.

Skills

Credit control

Stakeholder management

Analytical skills

Communication skills

Team player

DSO knowledge

GST knowledge

Education

B.Com / M.Com

10+2 with 60%

Tools

SAP

MS Excel

Job description

• Ensure accurate customer reconciliation, including TDS reconciliation.

Job Summary

We are seeking an experienced Partner – Credit Control to lead and manage the end-to-end credit control and collections process for the Delhi NCR region. The role will be responsible for customer follow-ups, account reconciliations, MIS reporting, and close coordination with internal stakeholders to ensure timely collections and healthy cash flow.

Key Responsibilities

• Manage the complete credit control and collections cycle, from customer follow-ups to closure and reporting.
• Handle large corporate accounts, ensuring timely payments and resolution of discrepancies.
• Conduct regular customer meetings for payment follow-ups and issue resolution.
• Perform timely account reconciliations and payment adjustments in SAP.
• Ensure accurate customer reconciliation, including TDS reconciliation.
• Monitor and analyse DSO, provisions, and ECL, including root cause analysis for delays or risks.
• Prepare and present MIS reports, dashboards, and PPTs for management review.
• Develop and track Forecast vs. Collection reports using advanced Excel skills.
• Coordinate closely with Sales, Finance, Tax, and Billing teams to resolve billing, taxation, and collection-related issues.
• Ensure compliance with internal policies and best practices in credit management.
• Support process improvements to enhance collection efficiency and reduce outstanding receivables.

Required Skills & Competencies

• Strong background in Credit Control (experience in the IT / Software industry preferred).
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• High proficiency in MS Excel (spreadsheets, reconciliations, forecasting, MIS).
• Good understanding of SAP for account reconciliation and payment adjustments.
• Sound knowledge of DSO, ECL, provisions, and reconciliation processes.
• Ability to manage stakeholders and work collaboratively as a team player.
• GST knowledge will be an added advantage.

Qualifications & Experience

• Education:
  • 10+2 with a minimum of 60%
  • B.Com / M.Com (mandatory)
• Experience:
  • Minimum 6 years of experience in Credit Control
  • Total experience: 5–8 years, preferably in an IT / Software company

Location: Mumbai - EMBI, Mumbai, Maharashtra, India