Partner - Credit Control And Collections

Embee Software; Mumbai; On-site; INR 1,300,000 - 2,100,000; Full time

Job summary

Embee Software in Mumbai seeks an experienced Partner - Credit Control to lead the end-to-end credit control and collections process for the Mumbai region. The role involves customer follow-ups, account reconciliations, MIS reporting, and close coordination with internal stakeholders to ensure timely collections and healthy cash flow.

The candidate should have strong background in credit control, excellent communication, and advanced Excel skills.

Qualifications

• Experience in Credit Control within IT/Software preferred.
• Excellent written and verbal communication.
• Strong analytical and problem-solving abilities.
• Proficiency in Excel for forecasting and MIS.

Responsibilities

• Manage end-to-end credit control and collections cycle.
• Handle large corporate accounts and ensure timely payments.
• Conduct regular customer meetings for payment follow-ups.
• Perform account reconciliations and SAP adjustments.
• Ensure accurate reconciliation including TDS; monitor DSO and ECL.
• Prepare MIS reports and dashboards for management.
• Coordinate with Sales, Finance, Tax, and Billing teams.
• Support process improvements to reduce receivables.

Skills

Credit Control

Communication skills

Analytical thinking

MS Excel

SAP

DSO/ECL knowledge

Stakeholder management

GST knowledge

Education

10+2 with 60%

B.Com / M.Com

Tools

SAP

MS Excel

Job description

Job Description:

Job Summary

We are seeking an experienced Partner - Credit Control to lead and manage the end-to-end credit control and collections process for the Delhi NCR region. The role will be responsible for customer follow-ups, account reconciliations, MIS reporting, and close coordination with internal stakeholders to ensure timely collections and healthy cash flow.

Key Responsibilities

• Manage the complete credit control and collections cycle, from customer follow-ups to closure and reporting.
• Handle large corporate accounts, ensuring timely payments and resolution of discrepancies.
• Conduct regular customer meetings for payment follow-ups and issue resolution.
• Perform timely account reconciliations and payment adjustments in SAP.
• Ensure accurate customer reconciliation, including TDS reconciliation.
• Monitor and analyse DSO, provisions, and ECL, including root cause analysis for delays or risks.
• Prepare and present MIS reports, dashboards, and PPTs for management review.
• Develop and track Forecast vs. Collection reports using advanced Excel skills.
• Coordinate closely with Sales, Finance, Tax, and Billing teams to resolve billing, taxation, and collection-related issues.
• Ensure compliance with internal policies and best practices in credit management.
• Support process improvements to enhance collection efficiency and reduce outstanding receivables.

Required Skills & Competencies

• Strong background in Credit Control (experience in the IT / Software industry preferred).
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• High proficiency in MS Excel (spreadsheets, reconciliations, forecasting, MIS).
• Good understanding of SAP for account reconciliation and payment adjustments.
• Sound knowledge of DSO, ECL, provisions, and reconciliation processes.
• Ability to manage stakeholders and work collaboratively as a team player.
• GST knowledge will be an added advantage.

Qualifications & Experience

• Education:
  • 10+2 with a minimum of 60%
  • B.Com / M.Com (mandatory)
• Experience:
  • Minimum 6 years of experience in Credit Control
  • Total experience: 5-8 years, preferably in an IT / Software company

Location: Mumbai - EMBI, Mumbai, Maharashtra, India