part time work from home in Amritsar without investment

Featherflow Technology Private Limitu; Amritsar; Remote; INR 400,000 - 650,000; Full time

Job summary

SCIKEY is seeking an enthusiastic e-commerce backend operations professional to oversee daily activities on major platforms such as Amazon and Flipkart. The role includes monitoring product listings, stock, orders, and coordinating updates and pricing changes while handling orders, returns, refunds, and logistics issues.

Additionally, you will manage customer queries via email, WhatsApp, and other channels, ensuring timely resolution and reporting recurring problems to optimize processes.

Responsibilities

• Oversee daily operations on e-commerce platforms (Amazon, Flipkart, etc.).
• Monitor product listings, stock availability, and customer orders.
• Coordinate product updates, promotional activities, and pricing changes.
• Handle order processing, returns, refunds, and logistics-related issues.
• Manage customer queries, feedback, and complaints through email, WhatsApp, and other communication channels.
• Ensure timely resolution of customer issues and report recurring problems.

Job description

E-commerce Backend Management:

Oversee daily operations on e-commerce platforms (Amazon, Flipkart, etc.).

Monitor product listings, stock availability, and customer orders.

Coordinate product updates, promotional activities, and pricing changes.

Handle order processing, returns, refunds, and logistics-related issues.

Customer Feedback Handling:

Manage customer queries, feedback, and complaints through email, WhatsApp, and other communication channels.

Ensure timely resolution of customer issues and report recurring problems.