Work From Home in Amritsar without investment jobs

Featherflow Technology Private Limiteddf; Amritsar; Remote; INR 240,000 - 300,000; Full time

Job summary

SCIKEY in Amritsar is seeking a Front Office Administrator to be the first point of contact for clients and visitors, manage the front desk, and ensure efficient office operations.

The role involves raising quotations accurately and in a timely manner, collaborating with departments for estimation, maintaining client databases, communicating with customers by email and phone, generating reports, and following up to guarantee customer satisfaction.

Responsibilities

• Front desk management and first point of contact for clients and visitors.
• Provide exceptional customer service and ensure efficient office operations.
• Raising quotations accurately and in a timely manner.
• Collaborate with various departments to gather information for the estimation process, including product specifications, pricing, and lead times.
• Manage and maintain client databases.
• Communicate with customers via email and phone to provide product information, answer queries and resolve issues.
• Generating reports.
• Follow up with customers to ensure customer satisfaction and communicate internally important feedback.

Job description

The Front Office Administrator is the first point of contact for clients and visitors. This role is responsible for managing the front desk, providing exceptional customer service, and ensuring efficient office operations. The ideal candidate will be organized, proactive, and

Raising quotations accurately and in a timely manner.

Collaborate with various departments to gather necessary information for the estimation process, including product specifications, pricing, and lead times.

Manage and maintain client databases.

Communicate with customers via email and phone to provide product information, answer queries and resolve issues.

Generating reports.

Follow up with customers to ensure customer satisfaction and communicate internally important feedback.