Packaged/SaaS App Engineering Lead

We Love AI Jobs; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

We Love AI Jobs in Bengaluru is seeking an experienced Packaged/SaaS App Engineering Lead focused on ServiceNow HRSD. You will own the design, configuration, and evolution of HRSD solutions, manage integrations, and lead releases in a fast-paced SaaS environment.

The role requires at least 5 years of hands-on HRSD experience, a 15-year full-time education, and the ability to coordinate cross-functional teams while upholding platform standards for stability and performance.

Qualifications

• Must have at least 5 years of hands-on ServiceNow HRSD experience.
• Strong experience configuring and customizing ServiceNow HRSD modules to meet business needs.
• Experience in managing integrations between ServiceNow and other enterprise systems.

Responsibilities

• Configure and customize ServiceNow HRSD modules to meet business requirements.
• Manage integrations and maintain scalable, reliable platform solutions.
• Coordinate releases, resolve complex issues, and guide cross-functional teams.

Skills

ServiceNow HRSD

ServiceNow Developer

Configuration

Integrations

Release management

Platform performance monitoring

Troubleshooting

Education

15 years full time education

Job description

# Packaged/SaaS App Engineering LeadAccenture Federal ServicesBengaluruFull-timeUpload your resume once and Scout applies for youApply with ScoutShare this job:LinkedInXSave imageThis role owns the design and evolution of ServiceNow HRSD solutions, including configuration, customization, integrations, and releases. You will set platform standards, troubleshoot issues, and coordinate work across teams.* Full-time* On-site* 5+ years* 15 years of full-time education### Skills and expertiseServiceNow Human Resource Service DeliveServiceNow DeveloperServiceNow configurationEnterprise system integrationsSaaS release managementPlatform performance monitoringTroubleshooting### Key responsibilities* Configure and customize ServiceNow HRSD modules to meet business requirements.* Manage integrations and maintain scalable, reliable platform solutions.* Coordinate releases, resolve complex issues, and guide cross-functional teams.## How this job comparesCompared with 277 open lead engineering jobs on October 10, 2026.Similar open jobs: We Love AI Jobs lists 277 open lead engineering jobs at 62 companies.Remote work: This job is on site. 80 of the 277 lead engineering jobs (29%) are remote.AI in this role: Low. The company works with AI, but AI is a small part of this role's daily work. The work is centered on ServiceNow HRSD configuration, integrations, and platform operations. The posting does not mention AI systems or tools as part of the role.## Full descriptionProject Role : Packaged/SaaS App Engineering LeadProject Role Description : Own the design and evolution of packaged or SaaS solutions, overseeing configuration, integrations, and releases. Set platform standards to ensure stability, performance, and alignment with business and vendor constraints.Must have skills : ServiceNow Human Resource Service Delivery (HRSD)Good to have skills : NAMinimum 5 year(s) of experience is requiredEducational Qualification : 15 years full time educationSummary:In the role of HRSD Senior Developer, a typical day involves taking ownership of the design and continuous improvement of packaged or software as a service solutions. This includes managing the configuration processes, overseeing system integrations, and coordinating release activities. The role requires setting and maintaining platform standards to ensure the solution remains stable and performs efficiently while aligning with both business requirements and vendor limitations. Collaboration with various stakeholders to drive the evolution of the platform and ensure its adaptability to changing needs is a key aspect of daily responsibilities.Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead efforts to optimize platform performance and reliability through proactive monitoring and improvements.- Facilitate knowledge sharing and skill development within the team to enhance overall capability.- Coordinate cross-functional initiatives to align technical solutions with organizational goals.Professional & Technical Skills:- Must To Have Skills: Proficiency in ServiceNow Human Resource Service Delivery (HRSD), ServiceNow Developer.- Strong expertise in configuring and customizing ServiceNow HRSD modules to meet business needs.- Experience in managing integrations between ServiceNow and other enterprise systems.- Ability to design scalable and maintainable solutions within the ServiceNow platform.- Familiarity with release management processes and best practices in a SaaS environment.- Capability to troubleshoot complex issues and provide effective resolutions.Additional Information:- The candidate should have minimum 5 years of experience in ServiceNow Human Resource Service Delivery (HRSD).- This position is based at our Bengaluru office.- A 15 years full time education is required.15 years full time education