Overseas Education Consultant

GreenTree Immigration; Chennai; Vor Ort; INR 300.000 - 600.000; Vollzeit

Zusammenfassung

GreenTree Immigration seeks a dynamic Lead Overseas Education Counsellor in Chennai to steer a team of counsellors. You will guide students through course selection, eligibility criteria, and admissions timelines, focusing on UK, Ireland, Canada, Australia, New Zealand, and the USA.

You will manage the full admission lifecycle, ensuring timely submission, offers, and enrolment while driving daily, weekly, and monthly targets.

Qualifikationen

• Experience leading a team of overseas education counsellors.
• Strong knowledge of university admissions and application processes in multiple countries.
• Ability to set and monitor team KPIs and revenue targets.

Aufgaben

• Lead and manage a team of Overseas Education Counsellors to meet enrolment and revenue targets.
• Guide students on course selection, eligibility, intake, tuition fees, scholarships, and deadlines.
• Oversee the complete admission lifecycle from application prep to enrolment.
• Monitor team performance, conversions, follow-ups, and offer letters.
• Coordinate with universities and internal teams to ensure timely processing.
• Conduct regular team meetings, reviews, and performance reporting.

Kenntnisse

Team leadership

Target setting

CRM usage

Performance analysis

Tools

CRM software

Jobbeschreibung

• Lead and manage a team of Overseas Education Counsellors to achieve assigned enrolment and revenue targets.
• Possess strong working knowledge of university admissions and application processes in the UK, Ireland, Canada, Australia, New Zealand, and the USA.
• Guide students on course selection, university shortlisting, eligibility criteria, academic requirements, intakes, tuition fees, scholarships, and admission deadlines.
• Oversee the complete admission lifecycle, including application preparation, document verification, application submission, offer letter follow-ups, offer acceptance, and enrolment.
• Monitor team performance, lead conversions, follow-ups, application submissions, offer letters, and student enrolments.
• Set daily, weekly, and monthly targets and ensure consistent achievement of team KPIs.
• Handle complex student profiles, admission‑related queries, parent concerns, and escalations.
• Coordinate with universities, institutional representatives, and internal admission and visa processing teams to ensure timely application processing.
• Monitor CRM usage, lead allocation, follow‑up discipline, and data accuracy across the team.
• Conduct regular team meetings, performance reviews, and productivity assessments.
• Identify performance gaps and implement strategies to improve team productivity, conversion rates, and revenue.
• Stay updated on university admission requirements, course availability, intake schedules, scholarship opportunities, and student visa requirements.
• Ensure ethical counselling practices, transparent communication, and high standards of student service.
• Prepare regular performance reports and communicate team progress, challenges, and action plans to management.
  

Note:

• Strong knowledge of admission processes and university application procedures for the UK, Ireland, Canada, Australia, New Zealand, and the USA is mandatory.