Overseas Admissions Specialist

Eastvantage; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Eastvantage is seeking an Admissions Officer in Bengaluru, India to handle day-to-day admissions processing and decision making in line with partner requirements and SLAs. You will ensure a best-in-class applicant experience, liaising with applicants and partners, and maintaining accurate records across systems.

Ideal candidates have Higher Education admissions experience, knowledge of UK UCAS processes, strong English skills, and a proactive, collaborative attitude to work within a growing

Qualifications

• Experience in Higher Education admissions or student recruitment.
• Knowledge of UK postgrad/undergrad admissions including UCAS deadlines.
• Strong written and spoken English.
• Excellent attention to detail and accuracy.
• Strong IT skills and ability to use multiple systems.

Responsibilities

• Assess applications accurately per requirements and regulations.
• Complete assessments and progress records in partner systems.
• Identify missing information and liaise with applicants/partners.
• Maintain accurate admissions records.
• Develop knowledge of global higher education systems.
• Deliver operational duties within SLAs.
• Maintain relationships with internal stakeholders and university partners.
• Ensure excellent applicant experience to support enrolment targets.
• Undertake additional duties as required.

Skills

Higher Education admissions experience

UK UCAS process knowledge

English language proficiency

Attention to detail

Strong interpersonal skills

IT skills

Job description

As an Admissions Specialist, you will undertake day-to-day operational admission processing ofapplications and decision making (or other admissions activities) in accordance with the partner’srequirements, processes and system, ensuring that you uphold compliance and deliver to expectedquality standards in line with SLAs. You will ensure that you deliver an excellent applicantexperience at every touch point, each and every time, to support our partners with their enrolmenttargets. Working efficiently and flexibly to ensure that we respond to our partners’ and the sector’schanging needs will be integral to achieving success in this role. As part of the Admissions team,you will be an excellent team player whilst also being able to work independently and conscientiously. You will demonstrate a positive attitude to working flexibly and managingvariation with the opportunity to develop new knowledge and skills. You will work intelligentlyand with initiative, through which you will contribute to our ongoing success.

Location: Bengaluru, India

Work Mode: Work From Office

Job Title: Admissions Officer

What You’ll Do:

• Assess applications accurately in accordance with relevant requirements and regulations, including fee liability, academic eligibility, English language requirements, widening participation, professional/clinical/industry experience requirements, immigration requirements, student route/visa regulations, and age requirements
• Complete application assessments accurately and with a high level of attention to detail to determine appropriate outcomes, apply decisions, and progress records correctly within partner systems and in accordance with defined procedures
• Identify where additional information is required or needs clarification, and liaise professionally with prospective applicants and/or partners to ensure queries are resolved within a reasonable timeframe
• Maintain accurate records within admissions systems
• Develop a comprehensive knowledge of global higher education systems and qualification
• Deliver operational duties to ensure work is completed to expected standards and within agreed SLAs
• Maintain excellent working relationships with internal stakeholders, university partners, communicate professionally, collaborate effectively with their teams, and resolve issues promptly to deliver a best-in-class service
• Ensure an excellent applicant experience at every touch point to support partners in achieving their enrolment targets
• Undertake additional duties, on a short-term or permanent basis, as required by the business and commensurate with the level of the role and required by the business as it develops

What We’re Looking For:

• Relevant experience within a Higher Education admissions or student recruitment role
• Excellent time management with the ability to intelligently prioritise your work whilst effectively coordinating with a team to ensure that deadlines are met.
• Demonstrable experience and knowledge of UK Higher Education postgraduate admissions and/or undergraduate admissions including the UCAS process (business rules, routes & deadlines and confirmation & clearing).
• Knowledge of qualifications and understanding of comparability/equivalencies, either UK or international (both is preferable, but not essential)
• An understanding of the principles of the GDPR, the DPA and data-protection across regions is desirable.
• Strong attention to detail and ability to work quickly and accurately in a busy environment
• Strong interpersonal and communication skills
• Superb communication skills including an excellent standard of spoken and written English
• A positive, can-do attitude and high level of initiative
• Strong IT skills and the ability to work with a range of systems
• Strong interpersonal and communication skills

We deliver a suite of different admissions services and products spanning the entire applicant journey, from initial enquiry right through to confirmation & enrolment. Delivering success and impact for our partners is at the heart of what we do to ensure our partners’ love us and want to do more with us. To ensure that we can deliver extended services to our partners, our team is made up of the best people from across the UK, India and the Philippines.

You can expect to join a rapidly growing company and a team of friendly and experienced professionals across admissions, account management, email marketing, technical solutions and product and partnership teams.