OTC Analyst (Collection)

Insight Advisors Pvt Ltd; India; On-site; INR 390,600 - 558,000; Part time

Job summary

Insight Advisors Pvt Ltd. seeks OTC Analysts (Collection) to join the Credit & Collections team based in Kharadi, Pune. The role focuses on overseeing collections, receivables management, dispute resolution, and cash‑flow optimization for North America.

The ideal candidate has 2–4 years of hands‑on AR experience, a finance/Accounting background, and strong English communication. This contract position runs 6 months with shift timing 6.00 PM to 3.00 AM.

Qualifications

• Bachelor’s or Master’s in Finance, Accounting, Business or related field.
• 2–4 years of hands‑on AR, collections and dispute management experience.
• Strong written and verbal English communication skills.

Responsibilities

• Manage a portfolio of customers in receivables, collections, and order review/release.
• Initiate collection calls, investigate account issues, and negotiate timely credit dispute resolutions.
• Coordinate with plants/warehouses, sales, finance, and support teams to settle unpaid invoices.

Skills

Communication in English

Analytical mindset

Education

Bachelor’s or Master’s in Finance/Accounting/Business

Tools

Excel (Pivot tables, VLOOKUP)

SAP/Oracle ERP

Job description

Designation: OTC Analysts (Collection)

Location: Kharadi, Pune

Qualification:Bachelors/Masters Preferred

Experience: 2 to 4 Years

Employment Type: Contract (6 Months)

Shift timing: 06.00 PM to 03.00 AM

Job Description:

As a member of the Credit & Collections team for the North America region, they will oversee all aspects of collections operations, including managing receivables, resolving disputes, mitigating credit risk, optimizing cash flow, and ensuring stakeholder satisfaction.

• Manage a portfolio of customers in receivables, collections, and order review/release.
• Proactively initiate collection calls, conduct deep-dive investigations into related account issues, and negotiate timely resolutions for credit disputes.
• Liaise with plants/warehouses, sales, finance, customer support, project managers, and other stakeholders to settle unpaid invoices.
• Negotiate dispute resolutions, document root causes, and escape systemic issues.
• Identify delinquency patterns, lead corrective action plans, and drive improvements. In past-due metrics.
• Participate in cross-functional process-improvement projects.
• Fully document new and existing processes; update standard operating procedures (SOPs) promptly.
• Communicate credit department policies, procedures, and best practices across the organization.
• Build and maintain strong relationships with internal/external customers and suppliers.
• Maintain accurate credit & collections files and electronic notes for every customer account.
• Keep customer billing information up to date in the accounts-receivable ledger and ERP system.
• Ensure full compliance with internal audit requirements, company policies, and relevant regulations

Required Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Minimum 2-4 years of hands‑on experience in accounts receivable, collections, and dispute management.
• Strong written and verbal communication skills in English.
• Proficiency with Microsoft Excel (pivot tables, VLOOKUP) and ERP systems (SAP, Oracle, or similar).
• Analytical mindset with excellent attention to detail and problem-solving skills.
• Customer-focused, collaborative team player.