OTC Analyst (Billing)

Insight Advisors Pvt Ltd; India; On-site; INR 600,000 - 900,000; Part time

Job summary

Insight Advisors Pvt Ltd in Pune is seeking an OTC Analyst (Billing) on a 6-month contract to support the Global Credit & Collections team. You will generate invoices, validate pricing and taxes, and ensure accurate cash application within the O2C cycle.

Key duties include applying payments, resolving unapplied cash, reconciling AR ledgers, and coordinating with Credit, Collections, CSR, and IT to improve billing accuracy and reduce cycle time. 2–4 years of experience preferred.

Qualifications

• Strong understanding of Order-to-Cash (O2C) processes.
• Hands-on experience in Billing and Cash Application.
• Working knowledge of ERP systems such as SAP (including S/4HANA), Oracle.
• Good analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Strong communication and collaboration skills.

Responsibilities

• Billing & Invoicing: Generate accurate and timely customer invoices in accordance with contractual terms.
• Billing & Invoicing: Ensure proper validation of pricing, tax, and billing data.
• Billing & Invoicing: Identify and resolve billing discrepancies in coordination with internal stakeholders.
• Cash Application: Apply incoming payments to customer accounts accurately and within defined timelines.
• Cash Application: Investigate and resolve unapplied or misapplied cash.
• Cash Application: Reconcile customer accounts and maintain clean AR ledgers.
• Order-to-Cash (O2C) Support: Support end-to-end O2C cycle activities, ensuring compliance with policies and procedures.
• Order-to-Cash (O2C) Support: Collaborate with Credit, Collections, and Customer Service teams for issue resolution.
• Order-to-Cash (O2C) Support: Assist in improving billing accuracy and reducing cycle time.
• Stakeholder Coordination: Work closely with Site teams, CSR, IT, and other cross-functional teams.
• Stakeholder Coordination: Escalate and track system or process issues impacting billing and cash application.

Skills

O2C processes

Billing & Cash Application

Analytical skills

Attention to detail

Communication

Education

ACCA

Bachelor's degree

Master's degree

Tools

SAP S/4HANA

Oracle

Job description

Designation: OTC Analyst (Billing)

Location: Kharadi, Pune

Qualification: ACCA/ Bachelors/ Masters Preferred

Experience: 2 to 4 Years

Employment Type: Contract (6 Months)

Shift timing: 12.30 PM to 9.30 PM

Job Summary:

We are seeking a detail-oriented contractor to support our Global Credit & Collections team, primarily focused on Billing and Cash Application activities within the Order-to-Cash (O2C) cycle. The role involves ensuring accurate invoice generation, timely cash application, and resolution of billing discrepancies through cross-functional collaboration.

Key Responsibilities:

Billing & Invoicing

• Generate accurate and timely customer invoices in accordance with contractual terms
• Ensure proper validation of pricing, tax, and billing data
• Identify and resolve billing discrepancies in coordination with internal stakeholders

Cash Application

• Apply incoming payments to customer accounts accurately and within defined timelines
• Investigate and resolve unapplied or misapplied cash
• Reconcile customer accounts and maintain clean AR ledgers

Order-to-Cash (O2C) Support

• Support end-to-end O2C cycle activities, ensuring compliance with policies and procedures
• Collaborate with Credit, Collections, and Customer Service teams for issue resolution
• Assist in improving billing accuracy and reducing cycle time

Stakeholder Coordination

• Work closely with Site teams, Customer Service Representatives (CSR), IT, and other cross-functional teams
• Escalate and track system or process issues impacting billing and cash application

Required Skills & Qualifications:

• Strong understanding of Order-to-Cash (O2C) processes
• Hands-on experience in Billing and Cash Application
• Working knowledge of ERP systems such as:
  • SAP (including S/4HANA)
  • Oracle
• Good analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Strong communication and collaboration skills

Preferred Qualifications:

• Experience in a shared services/global environment
• Exposure to revenue cycle management processes
• Ability to work with large datasets and reconciliation activities